Every Treatwell appointment becomes a review request
When an appointment is marked complete in Treatwell, Reviewflowz instantly sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every facial, massage, haircut, and nail service automatically generates a request to Google, Yelp, Facebook, or Booksy.
Your happiest clients, flagged in Treatwell
When a client leaves a 5-star Google review, that signal flows right back into Treatwell attached to their client record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to bring a friend to their next appointment.
Staff attribution without the name-drop
Most salons ask clients to mention their stylist, esthetician, or therapist by name in reviews. Problem: Google flags those reviews more often, and clients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Treatwell, it already knows which team member handled the appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-stylist performance data and leaderboards.
How serious are you about your reviews?
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A salon with 150 reviews sounds impressive until you realize they've completed 2,000 appointments. That's a 7.5% conversion rate. Your competitor with 60 reviews from 400 appointments has a 15% rate and is actually winning. Because Reviewflowz connects to Treatwell, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 284 appointments this month, 38 reviews, 13.4% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future clients, and helps recover unhappy customers before they leave. But what stylist, esthetician, or massage therapist has time to craft thoughtful replies to every single review across Google, Yelp, Facebook, and Booksy? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for spa & salon businesses?
Google Reviews are absolutely critical as the #1 priority since they directly impact local search rankings and appear in Google Maps results when clients search for nearby spas and salons. Yelp, Facebook, and Booksy are also essential because they boost your domain authority and capture industry-specific searches where beauty and wellness clients actively browse for services. Reviewflowz monitors all these key platforms plus 200+ other review sites from one centralized dashboard, so you never miss feedback from any source.
How do I measure my review performance?
Most businesses only count total reviews, but that's misleading without knowing your appointment volume. A salon with 200 reviews from 15,000 clients (1.3% conversion rate) is actually underperforming compared to one with 80 reviews from 2,000 clients (4% conversion rate). Because Reviewflowz integrates directly with Treatwell, we automatically calculate your true review conversion rate by dividing your reviews by your total appointments, giving you the metric that actually matters for growing your business.
How does the review request actually get sent?
When an appointment is marked as completed in Treatwell, Reviewflowz automatically detects this trigger and sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting the "appointment completed" trigger and your preferred communication method, then every future completed appointment automatically generates a review request with zero manual work required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from Treatwell when appointments are completed, just like email and SMS. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which stylist, esthetician, or therapist generates the most reviews?
Yes. Reviewflowz automatically connects to your Treatwell appointment data to attribute each review to the correct stylist, esthetician, or therapist without clients needing to mention names. This gives you staff performance leaderboards while reducing the risk of Google flagging reviews that mention specific team members by name.
How long does it take to set up Reviewflowz with Treatwell?
Setting up Reviewflowz with Treatwell takes just minutes, not days. Simply connect your Treatwell account, choose your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day you set up.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends, all on a pay-as-you-go basis with no monthly minimums or contracts. For most spa and salon businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
