When you mark a job complete, project delivered, or invoice paid in Ticketure, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your Ticketure system.
Know exactly who your promoters are
When a client leaves a 5-star review, that signal flows directly into their Ticketure record. Now you know exactly who your biggest fans are. Ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest clients, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Ticketure, it already knows who handled each job or project. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've completed 15,000 job or projects. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 job or projects. a 4% rate, and they're winning. Because Reviewflowz connects to Ticketure, it knows exactly how many job or projects you completed, so you see the metric that matters: 342 job or projects this month, 47 reviews, 13.7% conversion rate. No other review platform can calculate this because they don't have your job or project data.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google is always your #1 priority since it's where most customers discover businesses. Yelp, Facebook, and Trustpilot are essential for most businesses, plus any industry-specific platforms relevant to your sector. The good news is Reviewflowz monitors all 200+ platforms from one dashboard, so you don't have to choose between them.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing how many customers you actually served. Reviewflowz automatically calculates your true review conversion rate by connecting to your Ticketure data to see total jobs/projects completed. A business with 80 reviews from 2,000 clients (4% conversion) dramatically outperforms one with 200 reviews from 15,000 clients (1.3% conversion).
How does the review request actually get sent?
When a specific event happens in Ticketure (like a job completion, project delivery, or invoice payment), Reviewflowz automatically detects this trigger and sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every future client automatically receives a review request without any manual work from you. It's completely set-and-forget once you've done the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98% compared to email, making it especially powerful for customer engagement. Just like with email and SMS, WhatsApp requests are triggered automatically from Ticketure when jobs are completed, projects delivered, or invoices paid.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Ticketure data to see who handled each job or project. When reviews come in, they're automatically attributed to the right person without clients needing to mention anyone by name. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Ticketure?
Setup takes just minutes, not days. Simply connect your Ticketure account, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country.
