Every ThriveCloud appointment becomes a review request
When a cleaning, crown, filling, implant, or any treatment is marked complete in ThriveCloud, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked to review on Google, Healthgrades, Zocdoc, Yelp, or Facebook. No manual follow-ups, no missed opportunities, no extra work for your team.
Your happiest patients, flagged in ThriveCloud
When a patient leaves a 5-star Google review, that signal flows right back into ThriveCloud attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to bring their family in for cleanings.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to ThriveCloud, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed to the right dentist, hygienist, or orthodontist. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
How serious are you about your reviews?
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A dental practice with 150 reviews from 8,000 patients has a 1.9% conversion rate. Your competitor with 60 reviews from 1,200 patients sits at 5% and dominates local search. Because Reviewflowz connects to ThriveCloud, it tracks your actual appointment volume and calculates your true performance: 287 appointments this month, 31 reviews, 10.8% conversion rate. While other platforms leave you guessing, you'll know exactly how you stack up against competitors who might have fewer total reviews but convert at higher rates.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But no dentist, hygienist, or orthodontist has time to craft thoughtful replies to every single review across Google, Healthgrades, Zocdoc, Yelp, and dozens of other platforms. Reviewflowz uses AI to generate on-brand replies in seconds. Review and approve them first, or let them publish automatically so no patient review ever goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for dental businesses?
Google Reviews is always the #1 priority for dental practices since it directly impacts local search rankings and patient discovery, but Healthgrades, Zocdoc, Yelp, and Facebook are equally crucial for building domain authority and capturing patients who research dentists on industry-specific platforms. These specialized healthcare review sites are where patients specifically look for dental services like cleanings, crowns, implants, and orthodontics, making them essential for comprehensive reputation management. Reviewflowz monitors all these critical platforms plus 200+ other review sites from one centralized dashboard, ensuring your ThriveCloud practice data stays synchronized across every platform that matters.
How do I measure my review performance?
Don't just count reviews. What matters is your review conversion rate (reviews divided by patient appointments), which Reviewflowz calculates automatically using your ThriveCloud patient data. A practice with 80 reviews from 2,000 patients (4% conversion) is outperforming one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When you mark an appointment as completed, treatment as finished, or cleaning as done in ThriveCloud, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets asked automatically from that point forward. It's completely hands-off once set up.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests along with email and SMS options. WhatsApp delivers nearly 98% open rates, making it significantly more effective than email for getting patient responses. Just like our other messaging options, WhatsApp requests are automatically triggered from ThriveCloud when appointments are completed or treatments finished.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to ThriveCloud to track which dentist, hygienist, or orthodontist handled each patient appointment, so when reviews come in for cleanings, crowns, fillings, implants, or other procedures, they're instantly attributed to the right provider without patients needing to mention names. This gives you detailed per-staff performance tracking while avoiding Google's tendency to flag reviews that mention specific provider names.
How long does it take to set up Reviewflowz with ThriveCloud?
Setup takes just minutes, not days. Simply connect your ThriveCloud account, select your trigger and messaging channel, and you're live with no developer or IT team required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
