Every SuperControl guest gets asked. Automatically.
When a checkout completes, reservation ends, or dining experience finishes in SuperControl, Reviewflowz instantly sends a review request via email, SMS, or WhatsApp. Set it up once and every single guest gets asked for reviews on Google, TripAdvisor, Yelp, OpenTable, and Facebook. No manual work, no missed opportunities, no delays.
Your happiest guests, flagged in SuperControl
When a guest leaves a 5-star review on Google or TripAdvisor, that signal flows directly into SuperControl attached to their reservation record. Now your front desk and management team instantly know who your biggest fans are. Ask them for video testimonials, referrals, or social media features during their next stay.
Staff attribution without the name-drop
Most hospitality businesses ask guests to mention their host, server, or manager by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to SuperControl, it already knows which staff member handled each reservation. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns.
How serious are you about your reviews?
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A property with 200 reviews sounds impressive until you realize they hosted 2,000 guests. That's a 10% conversion rate. Your competitor down the street has 80 reviews from 400 guests. A 20% rate. They're winning. Because Reviewflowz connects to SuperControl, it knows exactly how many bookings you completed. So instead of celebrating raw numbers, you see: 342 bookings this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with future guests, and gives unhappy ones a reason to return. But what host or manager has time to reply to every single review across Google, TripAdvisor, OpenTable, Yelp, and Facebook? Reviewflowz generates on-brand replies using AI across 200+ hospitality platforms. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for hospitality businesses?
Google Reviews is always the top priority since it directly impacts local search rankings and booking decisions, but TripAdvisor, Yelp, OpenTable, and Facebook are equally critical for hospitality businesses as they drive domain authority and capture industry-specific searches from travelers and diners. These platforms are where your SuperControl guests naturally go to share their experiences about reservations, dining, events, and overall guest service. Reviewflowz monitors all of these essential sites plus 200+ others from one unified dashboard, so you can manage your reputation across every platform that matters to your hospitality business.
How do I measure my review performance?
Most businesses focus on raw review counts, but 200 reviews means nothing without knowing if they came from 2,000 guests or 20,000 guests. Because Reviewflowz integrates directly with SuperControl, we automatically calculate your review conversion rate by dividing your reviews by your actual booking volume. This lets you see that a property with 80 reviews from 2,000 bookings (4% conversion) is dramatically outperforming one with 200 reviews from 15,000 bookings (1.3% conversion).
How does the review request actually get sent?
When a guest checks out or their reservation is completed in SuperControl, Reviewflowz automatically detects this trigger event and sends a review request through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger and preferred channel, then every guest receives a review request automatically without any manual intervention. It's completely set-and-forget once you've made your initial setup choices.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it significantly more effective than email, especially in markets where WhatsApp is the primary communication channel. These WhatsApp requests are triggered automatically from SuperControl events like checkouts and completed reservations, just like our email and SMS functionality.
Can I track which host, server, or manager generates the most reviews?
Yes. Reviewflowz automatically connects to your SuperControl data to attribute each guest review to the specific host, server, or front desk manager who handled that reservation, without guests needing to mention staff names in their reviews. This gives you detailed performance leaderboards for your hospitality team while avoiding Google's tendency to flag and remove reviews that specifically name individual staff members.
How long does it take to set up Reviewflowz with SuperControl?
Setup takes just minutes, not days. Simply connect your SuperControl account, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most hospitality businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
