When a transaction is completed and payment is processed in Stripe, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once and forget it. Every paid customer gets asked for a review using the transaction data already flowing through your Stripe account.
Know exactly who your promoters are
When customers leave reviews (positive or negative), those signals automatically sync to their Stripe records. Now you can instantly identify your biggest fans and ask them for testimonials, referrals, or case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Stripe, it already knows who handled the transaction. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. A 4% rate means they're winning. Because Reviewflowz connects to Stripe, it knows exactly how many transactions you completed, so instead of celebrating raw numbers, you see: 342 transactions this month, 47 reviews, 13.7% conversion rate.
Reply to every review automatically with AI
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically. Either way, no review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts your search visibility and local rankings. Beyond Google, focus on Yelp, Facebook Reviews, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms relevant to your sector. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Most businesses focus on total review count, but that's meaningless without knowing your transaction volume. Reviewflowz connects directly to your Stripe account to calculate your review conversion rate (reviews ÷ transactions), giving you the true performance metric that matters. A business with 80 reviews from 2,000 Stripe transactions (4% conversion) is actually outperforming one with 200 reviews from 15,000 transactions (1.3% conversion).
How does the review request actually get sent?
When a payment is successfully processed in Stripe, Reviewflowz automatically detects this transaction event and triggers a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the Stripe payment trigger and your preferred communication method, then every completed transaction automatically generates a review request without any manual intervention. It's completely set-and-forget once you've connected your Stripe account and chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98% compared to email, and works automatically just like our other channels. Review requests are triggered instantly when transactions are completed and payments are processed in Stripe.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates the most reviews by connecting to your Stripe data to see who handled each transaction. When reviews come in, they're automatically attributed to the right person without customers needing to mention names. This also helps prevent reviews from being flagged by Google, since reviews mentioning specific staff names are more likely to get removed.
How long does it take to set up Reviewflowz with Stripe?
Setup takes just minutes, not days. Simply connect your Stripe account, choose your trigger and messaging channel, and you're live without needing a developer or IT team. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages, with pay-as-you-go credits that have no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
