When an order is delivered, purchase confirmed, or return period expires in STORIS, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every buyer gets asked using the data already in your system. No spreadsheets, no reminders, no extra steps.
Know exactly who your promoters are
When a customer leaves a review, that positive or negative signal flows directly into their STORIS record. Now you can instantly identify your biggest fans and reach out for video testimonials, referrals, or case studies. Without this connection, your most valuable marketing opportunities stay hidden in review platforms, disconnected from your customer data.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to STORIS, it already knows who handled the transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers, achieving a 4% rate. Because Reviewflowz connects to STORIS, it knows exactly how many orders you completed, showing you the metric that matters: 342 orders this month, 47 reviews, 13.7% conversion rate.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts your search visibility and local rankings. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms relevant to your market. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Don't just count reviews. Raw numbers are meaningless without knowing how many customers you actually served. Because Reviewflowz integrates with STORIS, we automatically calculate your review conversion rate (reviews ÷ orders), so you can see that 80 reviews from 2,000 orders (4%) actually outperforms 200 reviews from 15,000 orders (1.3%).
How does the review request actually get sent?
When STORIS triggers an event like order delivered, purchase confirmed, or return period expired, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You configure it once by selecting your trigger event and preferred channel, then every qualifying customer receives a review request automatically. No manual work required after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests along with email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it especially effective for customer engagement. Just like email and SMS, WhatsApp review requests are triggered automatically from STORIS when orders are delivered, purchases confirmed, or return periods expire.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks review attribution by team member through its direct integration with STORIS, which knows which staff member handled each order. When reviews come in, they're automatically credited to the right person without customers needing to mention names. This approach also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with STORIS?
Setup takes just minutes, not days. Simply connect your STORIS system to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most STORIS retailers, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
