Every completed job becomes a review request. Automatically.
When you mark a service call complete or close a job in Starchup, Reviewflowz instantly sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and forget it. Every single homeowner gets asked for a review without you lifting a finger.
Your happiest customers, flagged in Starchup
When a homeowner leaves a 5-star Google review after your cleaning or repair service, that signal flows right back into Starchup attached to their customer record. Now your team knows exactly who your biggest fans are. Ask them for a video testimonial, a referral to their neighbors, or a case study showcasing your work.
Staff attribution without the name-drop
Most home service businesses ask customers to mention their technician by name in reviews. Problem: Google flags those reviews more often, and homeowners forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Starchup, it already knows which technician handled each service call. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance data for coaching and bonuses.
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Reviews per job completed. The metric that matters.
A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.3% conversion rate. Your competitor has 30 reviews from 150 jobs. a 20% rate, and they're winning. Because Reviewflowz connects to Starchup, it knows exactly how many service calls you completed. So instead of celebrating raw numbers, you see: 127 jobs completed this month, 23 reviews, 18.1% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with homeowners, and helps recover unhappy customers before they switch providers. But what busy technician has time to craft thoughtful replies to every single review across Google, Yelp, Angi, and HomeAdvisor? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for home services businesses?
Google Reviews is always your #1 priority since most customers discover home service providers through local search, but Yelp, Angi, HomeAdvisor, and Facebook are crucial for building domain authority and capturing industry-specific searches where homeowners actively seek contractors, cleaners, and handymen. These platforms serve as major referral sources and boost your overall online credibility when potential customers research your business. Reviewflowz monitors all these critical sites plus 200+ others from one unified dashboard, so you never miss a review that could impact your reputation.
How do I measure my review performance?
Most businesses focus on total review count, but that's meaningless without knowing your service volume. Reviewflowz calculates your true review conversion rate by dividing your reviews by your completed jobs from Starchup, so you can see that 80 reviews from 2,000 customers (4% conversion) actually outperforms 200 reviews from 15,000 customers (1.3% conversion). This gives you the real metric that matters for measuring your review performance against competitors.
How does the review request actually get sent?
When you mark a job as completed in Starchup, Reviewflowz automatically triggers a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the job completion trigger and your preferred communication method, then every completed job automatically sends a review request without any manual work. It's completely set-and-forget once you've done the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with nearly 98% open rates, much higher than email. WhatsApp requests are triggered automatically from Starchup just like email and SMS when service calls are completed or jobs are finished. This makes it especially effective in markets where WhatsApp is the primary communication channel.
Can I track which technician or service provider generates the most reviews?
Yes! Reviewflowz automatically connects to your Starchup data to track which technician, cleaner, handyman, or service provider handled each job, so every review gets attributed to the right team member without customers needing to mention names. This gives you detailed performance leaderboards for your home service staff while avoiding Google's tendency to flag or remove reviews that mention specific employee names.
How long does it take to set up Reviewflowz with Starchup?
Setup takes just minutes, not days. Simply connect your Starchup account, choose your trigger and messaging channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends, with pay-as-you-go pricing and no monthly minimums or contracts. For most home service businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
