When a visit is completed, discharged, or follow-up finalized in SRS, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked. No manual work, no missed opportunities, no delays.
Your happiest patients, flagged in SRS
When a patient leaves a 5-star review, that signal flows directly into SRS and appears on their patient record. Now your clinical team knows exactly which patients are your biggest advocates. Ask them for referrals, testimonials, or case studies during their next visit.
Staff attribution without the name-drop
Most practices ask patients to mention their provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to SRS, it already knows which physician handled the encounter. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor with 60 reviews from 800 patients has a 7.5% rate and is winning. Because Reviewflowz connects to SRS, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
Every patient review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review while managing patient charts and clinical workflows in SRS? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for EHR businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but for EHR practices, industry-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are equally critical because they carry significant domain authority and capture patients actively searching for healthcare providers. These specialized medical review sites often influence patient decisions more than general review platforms since they're trusted sources within the healthcare ecosystem. Reviewflowz monitors all of these essential platforms plus 200+ others from a single dashboard, ensuring your EHR practice maintains a strong reputation across every site that matters to your patients.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your patient volume. A practice with 50 reviews from 5,000 patients (1% conversion rate) is actually underperforming compared to one with 30 reviews from 1,000 patients (3% conversion rate). Since Reviewflowz integrates directly with SRS, it automatically calculates your true review conversion rate by dividing your reviews by your actual patient encounters, giving you the metric that really matters.
How does the review request actually get sent?
When a visit is completed, discharged, or follow-up is completed in SRS, Reviewflowz automatically detects this trigger and sends a review request to the patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient automatically receives a review request without any manual work. It's completely set-and-forget once your preferences are configured.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers impressive open rates of nearly 98%, making it highly effective for patient engagement. Like email and SMS requests, WhatsApp messages are triggered automatically from SRS when visits are completed, patients are discharged, or follow-ups are finished.
Can I track which physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically pulls encounter data from your SRS EHR system to attribute each review to the correct provider without patients needing to mention names, giving you detailed performance tracking and staff leaderboards. This also helps avoid Google's automatic removal of reviews that specifically name healthcare providers.
How long does it take to set up Reviewflowz with SRS?
Setting up Reviewflowz with your SRS system takes just minutes, not days or weeks. Simply connect SRS to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT department required. Your first automated review request will go out the same day you complete setup.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most practices, this translates to just pennies per review collected, making it negligible compared to the value each patient review brings to your practice.
