When a visit completes, treatment finishes, or discharge happens in SimpleClinic, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked for a review. No manual follow-up, no missed opportunities, no delays.
Your happiest patients, flagged in SimpleClinic
When a patient leaves a 5-star Google review, that signal flows right back into SimpleClinic attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to participate in a case study. Your best marketing comes from your happiest patients, but only if you know who they are.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to SimpleClinic, it already knows which physician handled the encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
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Reviews per patient encounter. The metric that matters.
A practice with 200 reviews sounds impressive until you realize they've seen 15,000 patients. That's a 1.3% conversion rate. Your competitor across town has 80 reviews from 2,000 patients, a 4% rate. They're winning. Because Reviewflowz connects to SimpleClinic, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what doctor has time to reply to every single review across Google, Healthgrades, Zocdoc, Yelp, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like your healthcare team wrote them. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for domain authority and capturing patients actively searching for medical providers. These specialized sites often appear prominently in healthcare-related searches and influence patient decision-making more than generic review platforms. Reviewflowz monitors all these key healthcare review sites plus 200+ others from a single dashboard, so you never miss important patient feedback across any platform.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by patient encounters), and Reviewflowz calculates this automatically by pulling your patient volume data directly from SimpleClinic. A practice with 80 reviews from 2,000 patients (4% conversion rate) is dramatically outperforming one with 200 reviews from 15,000 patients (1.3% conversion rate).
How does the review request actually get sent?
When you mark a visit as completed, finish a treatment, process a discharge, or complete a follow-up in SimpleClinic, Reviewflowz automatically detects this trigger and sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred channel, then every patient automatically receives a review request from that point forward. No manual sending or follow-up work required on your end.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from SimpleClinic just like email and SMS when visits are completed, treatments finished, or follow-ups are done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically connects to your SimpleClinic data to track which healthcare provider handled each patient encounter, so when reviews come in, they're instantly attributed to the correct doctor, nurse, or provider without patients needing to mention names. This gives you detailed performance tracking per staff member while also preventing Google from flagging reviews that explicitly mention provider names.
How long does it take to set up Reviewflowz with SimpleClinic?
Setup takes just minutes, not days. You simply connect your SimpleClinic account, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
