When a lease is signed, closing completed, or showing finished in Sherpa, Reviewflowz automatically sends a review request to your tenant, buyer, or seller via email, SMS, or WhatsApp. Set it up once and every single client gets asked for a review without you lifting a finger. No manual follow-ups, no missed opportunities, no hassle.
Your happiest clients, flagged in Sherpa
When a tenant leaves a 5-star Google review or a buyer raves about your service, that signal flows right back into Sherpa attached to their contact record. Now your property managers and agents know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or to showcase their property as a success story.
Staff attribution without the name-drop
Most property managers ask tenants to mention their agent by name in reviews. Problem: Google flags those reviews more often, and tenants forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Sherpa, it already knows which property manager handled the lease or closing. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-agent performance breakdowns.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A property manager with 50 reviews sounds impressive until you realize they handled 500 leases. That's a 10% conversion rate. Your competitor has 30 reviews from 100 leases. a 30% rate, and they're winning. Because Reviewflowz connects to Sherpa, it knows exactly how many leases and closings you completed. So instead of celebrating raw numbers, you see: 342 leases this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future tenants and buyers, and gives unhappy ones a reason to stay. But what property manager has time to reply to every single review across Google, Zillow, Apartments.com, Yelp, and dozens of other platforms? Reviewflowz generates on-brand replies using AI. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for property management/ real estate businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and visibility, but property management companies also need strong presence on industry-specific platforms like Zillow, Apartments.com, Yelp, and Facebook for domain authority and where prospects actively search for rentals and properties. Reviewflowz monitors all of these critical review sites plus 200+ others from one centralized dashboard, so you never miss feedback that could impact your leasing pipeline.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your transaction volume. A competitor with 80 reviews from 2,000 clients (4% conversion rate) is outperforming you if you have 200 reviews from 15,000 clients (1.3% conversion rate). Since Reviewflowz connects directly to Sherpa, we automatically calculate your true review conversion rate by dividing your reviews by your actual lease signings and closings.
How does the review request actually get sent?
When specific events happen in Sherpa like a lease signing, closing completion, move-in, or showing completion, Reviewflowz automatically detects these triggers and sends a review request to your tenant, buyer, or seller via email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication channel, then every future client gets automatically contacted without any manual work from you. It's completely set-and-forget once your automation rules are in place.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Sherpa events like lease signings, closings, move-ins, and completed showings, just like our email and SMS options.
Can I track which property manager, agent, or broker generates the most reviews?
Yes. Reviewflowz automatically connects to your Sherpa data to attribute each review to the correct property manager, agent, or broker who handled the lease or closing, without tenants or clients needing to mention names. This gives you detailed performance leaderboards for your team while helping avoid Google's tendency to flag reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Sherpa?
Setup takes just minutes, not days. Simply connect your Sherpa account, select your trigger and communication channel, and you're live with no developer or IT department required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most property management companies, this works out to just pennies per review collected. WhatsApp pricing varies by country and operates on the same flexible credit system.
