When a reservation completes, dining experience ends, or event wraps up in SevenRooms, Reviewflowz instantly sends a review request via email, SMS, or WhatsApp. Set your triggers once and forget about it. Every single guest gets asked for feedback without you lifting a finger.
Your happiest guests, flagged in SevenRooms
When a guest leaves a 5-star Google review, that signal flows right back into SevenRooms attached to their reservation history. Now your host team knows exactly who your biggest fans are when they walk through the door. Ask them for a video testimonial, a referral, or feature them in your next marketing campaign.
Staff attribution without the name-drop
Most restaurants ask guests to mention their server or manager by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to SevenRooms, it already knows which host, server, or manager handled the reservation. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A restaurant with 500 reviews sounds impressive until you realize they served 8,000 guests last month. That's a 6.3% conversion rate. Your competitor down the street has 180 reviews from 1,200 guests. They're winning at 15%. Because Reviewflowz connects to SevenRooms, it knows exactly how many reservations you completed. So instead of celebrating raw numbers, you see: 342 reservations this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future guests, and gives unhappy diners a reason to return. But what host or manager has time to reply to every single review across Google, Yelp, TripAdvisor, and OpenTable? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for hospitality businesses?
Google Reviews is always the #1 priority for hospitality businesses since it directly impacts local search rankings and customer discovery, but TripAdvisor, Yelp, OpenTable, and Facebook are equally critical for domain authority and industry-specific searches where guests actively research dining and event venues. These platforms drive significant booking decisions in the reservation, dining, catering, and events space. Reviewflowz monitors all of these essential sites plus 200+ others from one unified dashboard, so you never miss a review that could impact your guest experience reputation.
How do I measure my review performance?
Most businesses focus on raw review counts, but that's meaningless without knowing your total guest volume. A restaurant with 50 reviews from 500 diners (10% conversion rate) is vastly outperforming one with 200 reviews from 15,000 guests (1.3% rate). Since Reviewflowz integrates directly with your SevenRooms reservation data, it automatically calculates your true review conversion rate by dividing reviews by total covers, giving you the metric that actually matters for performance.
How does the review request actually get sent?
When a guest's reservation status changes to "completed" in SevenRooms, Reviewflowz automatically triggers a review request via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting the trigger event and preferred communication method, then every completed reservation automatically generates a review request without any manual intervention. It's completely set-and-forget once you've defined your preferences.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from SevenRooms just like email and SMS when a reservation is completed or dining experience ends. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which host, server, or manager generates the most reviews?
Yes. Reviewflowz automatically connects to your SevenRooms data to track which host, server, or manager handled each reservation, so when reviews come in, they're instantly attributed to the right team member without guests needing to mention names. This gives you detailed staff performance insights while keeping your reviews safer from Google's name-flagging policies that often remove reviews mentioning specific staff members.
How long does it take to set up Reviewflowz with SevenRooms?
Setup takes just minutes, not days. Simply connect your SevenRooms account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends, with no monthly minimums or contracts. It's a simple pay-as-you-go model where you only pay for what you use. For most restaurants, the cost per review collected works out to just pennies compared to the value each review brings to your business.
