When a visit completes, treatment finishes, or discharge processes in RXNT, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. You configure it once, and every single patient gets asked. No manual work, no missed opportunities, no delays.
Your happiest patients, flagged in RXNT
When a patient leaves a 5-star review on Google or Healthgrades, that signal flows directly into RXNT and appears on their patient record. Now your clinical staff and front desk know exactly which patients are your biggest advocates. Ask these promoters for video testimonials, referrals, or case studies to fuel your practice's growth.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to RXNT, it already knows which physician handled the encounter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've had 8,000 patient encounters. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 800 encounters. a 7.5% rate, and they're winning. Because Reviewflowz connects to RXNT, it knows exactly how many patient visits and encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and helps recover unhappy ones before they leave your practice. But what healthcare provider has time to craft thoughtful replies to every single review across Google, Healthgrades, Zocdoc, Vitals, and dozens of other platforms? Reviewflowz generates professional, on-brand replies using AI that sound like they came directly from your medical practice. Review and approve each response or let them publish automatically so no patient review ever goes unanswered.
FAQs
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What review sites matter most for healthcare businesses?
For healthcare practices, Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but industry-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are equally critical for domain authority and capturing patients actively searching for healthcare providers. These specialized medical review sites often rank higher in healthcare-related searches and influence patient decisions more than general review platforms. Reviewflowz monitors all of these essential healthcare review sites plus 200+ others from a single dashboard, ensuring your RXNT practice data stays consistent across every platform that matters to your patients.
How do I measure my review performance?
Most practices make the mistake of only counting total reviews, but raw numbers are meaningless without knowing your patient volume. Reviewflowz connects directly to RXNT to track your review conversion rate by dividing reviews by patient encounters, giving you the true performance metric that matters. A practice with 50 reviews from 500 patients (10% conversion) is drastically outperforming one with 200 reviews from 10,000 patients (2% conversion).
How does the review request actually get sent?
When you mark a visit as completed, finish a treatment, process a discharge, or complete a follow-up in RXNT, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every qualifying patient receives a review request automatically. No manual sending or follow-up required on your part.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from RXNT just like email and SMS when visits are completed, treatments finished, or follow-ups are done. This makes it especially effective in markets where WhatsApp is the primary communication channel.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Because Reviewflowz integrates directly with RXNT, it automatically knows which healthcare provider handled each patient encounter and attributes incoming reviews to the correct doctor, physician, nurse, or provider without patients needing to mention names. This gives you detailed per-provider performance tracking and also helps avoid Google's tendency to flag reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with RXNT?
Setup takes just minutes, not days. Simply connect your RXNT system, select your trigger and communication channel, and you're live with no developer or IT department required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same credit-based system.
