Every reservation becomes a review request automatically.
When a checkout completes, reservation ends, or dining experience finishes in Revel Systems, Reviewflowz instantly sends a review request to your guest via email, SMS, or WhatsApp. Set it up once and every single guest gets asked for reviews on Google, Yelp, TripAdvisor, OpenTable, and Facebook. No manual work, no missed opportunities, no delays.
Your happiest guests, flagged in Revel Systems
When a guest leaves a 5-star review on Google or Yelp, that signal flows directly into Revel Systems and gets attached to their guest profile. Now your host staff and managers instantly know who your biggest advocates are when they walk through the door. Ask them for a video testimonial, referral, or social media post about their favorite dish.
Staff attribution without the name-drop
Most restaurants ask guests to mention their server or manager by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Revel Systems, it already knows which host, server, or manager handled each reservation. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A restaurant with 50 reviews sounds impressive until you realize they served 2,000 guests last month. That's a 2.5% conversion rate. Your competitor down the street has 30 reviews from 150 guests, achieving a 20% rate. They're winning. Because Reviewflowz connects to Revel Systems, it knows exactly how many reservations and orders you processed. So instead of celebrating raw numbers, you see: 342 reservations this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with future guests, and gives unhappy diners a reason to return. But what host, server, or manager has time to reply to every single review across Google, Yelp, TripAdvisor, OpenTable, and Facebook? Reviewflowz generates on-brand replies using AI across 200+ hospitality platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for hospitality businesses?
For hospitality businesses, Google Reviews is always the #1 priority since it directly impacts local search rankings and customer discovery, but TripAdvisor, Yelp, OpenTable, and Facebook are equally critical for building domain authority and capturing industry-specific searches where diners actively research restaurants and venues. These platforms serve different customer journey stages, from initial discovery to booking decisions, making comprehensive monitoring essential for reputation management. Reviewflowz automatically monitors all these key platforms plus 200+ other review sites from a single dashboard, ensuring you never miss feedback that could impact your Revel Systems operations.
How do I measure my review performance?
Don't just count reviews. measure your review conversion rate by dividing reviews by total customers served. Since Reviewflowz integrates directly with your Revel Systems data, we automatically calculate this rate for you. A restaurant with 50 reviews from 500 customers (10% conversion) is dramatically outperforming one with 200 reviews from 8,000 customers (2.5%).
How does the review request actually get sent?
When a transaction is completed in your Revel Systems POS, Reviewflowz automatically triggers a review request to that customer via email, SMS, or WhatsApp based on your preference. You configure this once by selecting your trigger event and communication channel, then every future customer automatically receives a review request without any manual intervention. It's completely hands-off once you set it up.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from your Revel Systems just like email and SMS, sending when checkouts, reservations, or dining experiences are completed. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which host, server, or manager generates the most reviews?
Yes. Reviewflowz automatically connects to your Revel Systems data to track which host, server, or manager handled each guest reservation or table service, then attributes incoming reviews to the right team member without guests needing to mention names. This gives you detailed staff performance leaderboards and coaching insights while avoiding Google's tendency to flag reviews that specifically name individual hospitality staff.
How long does it take to set up Reviewflowz with Revel Systems?
Setup takes just minutes, not days. Simply connect your Revel Systems account, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most hospitality businesses using Revel Systems, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same flexible credit system.
