Every completed order becomes a review request automatically
When a meal is completed, reservation honored, or delivery fulfilled in Restaurant365, Reviewflowz instantly sends a review request to your guest via email, SMS, or WhatsApp. Set it up once and forget it. Every single diner gets asked without you lifting a finger.
Your happiest guests, flagged in Restaurant365
When a diner leaves a 5-star Google or Yelp review, that signal flows right back into Restaurant365 attached to their customer record. Now your servers and managers know exactly who your biggest fans are when they walk in or place an order. Ask them for a video testimonial, bring a friend discount, or feature their favorite dish on social media.
Staff attribution without the name-drop
Most restaurants ask diners to mention their server, chef, or bartender by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Restaurant365, it already knows which staff member handled the order or reservation. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A restaurant with 200 reviews sounds impressive until you realize they served 15,000 customers. That's a 1.3% conversion rate. Your competitor down the street has 80 reviews from 2,000 diners. A 4% rate. They're winning. Because Reviewflowz connects to Restaurant365, it knows exactly how many orders and reservations you completed. So instead of celebrating raw numbers, you see: 342 orders this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future diners, and gives unhappy guests a reason to return. But what server, chef, bartender, or manager has time to reply to every single review across Google, Yelp, TripAdvisor, OpenTable, DoorDash, and Uber Eats? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for restaurants & bars & cafés businesses?
Google Reviews is always the #1 priority for restaurants since it directly impacts local search rankings, but Yelp, TripAdvisor, OpenTable, DoorDash, Uber Eats, and Facebook are equally crucial for building domain authority and capturing customers who search on industry-specific platforms. These platform-specific reviews drive significant traffic since diners often browse delivery apps or reservation sites before choosing where to eat. Reviewflowz monitors all of these critical review sites plus 200+ others from a single dashboard, so you never miss feedback from any platform that matters to your restaurant's success.
How do I measure my review performance?
Most businesses focus on raw review counts, but that's meaningless without knowing your customer volume. A restaurant with 50 reviews from 500 customers (10% conversion rate) is dramatically outperforming one with 200 reviews from 15,000 customers (1.3% conversion rate). Because Reviewflowz integrates directly with Restaurant365, we automatically calculate your true review conversion rate by dividing your reviews by your actual order and reservation volume.
How does the review request actually get sent?
When a specific event occurs in Restaurant365 like a completed meal, fulfilled order, honored reservation, or delivered takeout, Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred channel, then every guest receives a review request automatically without any manual work. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email rates, making it especially powerful in markets where customers prefer WhatsApp communication. Just like email and SMS, WhatsApp requests are triggered automatically from Restaurant365 when meals are completed, orders fulfilled, or reservations honored.
Can I track which server, chef, bartender, or manager generates the most reviews?
Yes! Since Reviewflowz integrates directly with Restaurant365, it automatically knows which server, chef, bartender, or manager handled each table, order, or shift, so when reviews come in, they're instantly attributed to the right team member without diners needing to mention names. This gives you detailed staff performance leaderboards and helps avoid Google's tendency to flag reviews that specifically name restaurant employees.
How long does it take to set up Reviewflowz with Restaurant365?
Setup takes just minutes, not days. Simply connect your Restaurant365 account, choose your trigger and preferred channel, and you're live with no developer or IT team required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends, all on a pay-as-you-go basis with no monthly minimums or contracts. For most Restaurant365 users, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
