When a visit completes, treatment finishes, or follow-up closes in Remedly, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked. No manual work, no forgotten requests, no missed opportunities.
Your happiest patients, flagged in Remedly
When a patient leaves a 5-star review on Google or Facebook, that positive signal flows directly into their Remedly patient record. Now your staff knows exactly who your promoters are during every appointment and interaction. Ask these happy patients for video testimonials, referrals, or case study participation while their satisfaction is top of mind.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Remedly, it already knows which physician handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and coaching insights.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
Reviews per patient encounter. The metric that matters.
A medical practice with 500 reviews sounds impressive until you realize they've seen 40,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 150 reviews from 2,500 patients. A 6% rate that's crushing you. Because Reviewflowz connects to Remedly, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
AI replies to every patient review automatically
Replying to reviews on Google, Healthgrades, Zocdoc, and Yelp boosts your local SEO rankings and builds trust with potential patients. But no physician has time to craft thoughtful responses to every single review across multiple platforms. Reviewflowz uses AI to generate on-brand replies in seconds across 200+ sites. You can review and approve each response or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry domain authority and where patients actively research providers. Yelp also plays an important role for general reputation management. Reviewflowz monitors all of these major platforms plus 200+ others from a single dashboard, so you never miss a patient review across any channel.
How do I measure my review performance?
Don't just count reviews. measure your review conversion rate (reviews divided by patient encounters). Since Reviewflowz integrates directly with Remedly, we automatically calculate this rate for you using your actual patient visit data. A practice with 80 reviews from 2,000 patients (4% conversion) is significantly outperforming one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When a patient's visit is completed, treatment is finished, they're discharged, or a follow-up is done in Remedly, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient automatically receives a review request from that point forward. It's completely hands-off once set up.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Remedly events like visit completion, treatment finish, discharge, or follow-ups, just like email and SMS. This makes it especially effective in markets where WhatsApp is the primary communication channel.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks review performance for each healthcare provider by connecting directly to your Remedly system. When patients leave reviews, our integration automatically attributes them to the correct doctor, nurse, or provider who handled their visit or encounter, without requiring patients to mention names. This automatic attribution also helps prevent Google from flagging and removing your reviews, since reviews that specifically mention staff names are more likely to be taken down.
How long does it take to set up Reviewflowz with Remedly?
Setting up Reviewflowz with Remedly takes minutes, not days. Simply connect your Remedly account, select your trigger and communication channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same credit-based system.
