When a transaction is processed and completed in Razorpay, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every successful payment triggers an instant review request. No manual follow-ups, no missed opportunities, just automatic reviews using the customer data already in your Razorpay system.
Know exactly who your promoters are
When a customer leaves a positive or negative review, that signal automatically flows into their Razorpay record. Now you can instantly identify your biggest fans and reach out for testimonials, referrals, or case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Razorpay, it already knows who handled the transaction. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. They're winning at 4%. Because Reviewflowz connects to Razorpay, it knows exactly how many transactions you completed, so you see the real metric: 342 transactions this month, 47 reviews, 13.7% conversion rate. No other review platform has access to your transaction denominator.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically. Either way, no review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts local search and customer discovery. Beyond Google, focus on Yelp, Facebook Reviews, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms relevant to your business. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to pick and choose.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your transaction volume. A business with 200 reviews from 15,000 customers (1.3% conversion) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion). Reviewflowz automatically calculates your true review conversion rate by connecting to your Razorpay transaction data, giving you the complete picture of your review performance.
How does the review request actually get sent?
When a payment is successfully processed through Razorpay, Reviewflowz automatically detects this transaction completion and triggers a review request to your customer via email, SMS, or WhatsApp (whichever channel you've selected). You configure this once by choosing your preferred communication channel and connecting it to Razorpay's payment completion event. From that point forward, every successful payment automatically generates a review request without any manual intervention required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it especially powerful for customer engagement. Just like email and SMS, WhatsApp review requests are triggered automatically when transactions are completed in Razorpay.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks this by connecting to your Razorpay data to see which team member handled each transaction, then attributes incoming reviews to the right person without customers needing to mention names. You'll get detailed performance tracking and leaderboards for each staff member. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Razorpay?
Setting up Reviewflowz with Razorpay takes just minutes, not days. Simply connect your Razorpay account, choose your trigger and preferred channel, and you're live with no developer or IT support required. Your first automated review request will go out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most businesses, this works out to just pennies per review collected, making it extremely cost-effective compared to the value each review brings to your Razorpay-powered business.
