Every discharge becomes a review request automatically
When a visit completes, discharge processes, or follow-up finishes in Qualifacts, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked. No manual work, no forgotten requests, no missed opportunities.
Your happiest patients, flagged in Qualifacts
When a patient leaves a 5-star review, that signal flows directly into Qualifacts and attaches to their patient record. Now your clinical team knows exactly who your biggest advocates are during routine appointments. Ask these promoters for referrals, video testimonials, or case studies while you already have their attention.
Staff attribution without the name-drop
Most practices ask patients to mention their provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Qualifacts, it already knows which physician, nurse, or provider handled each patient encounter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor has 60 reviews from 1,200 patients. They're winning at 5%. Because Reviewflowz connects to Qualifacts, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the metric no other review platform can give you.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician or nurse using Qualifacts has time to reply to every single review while managing patient charts and clinical workflows? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for EHR businesses?
Google Reviews is always #1 since it directly impacts local search rankings, but for EHR providers, healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are crucial because they carry high domain authority and appear prominently when potential patients research providers online. These industry-specific review sites help establish credibility in clinical workflow and patient care quality. Reviewflowz monitors all of these platforms plus 200+ others from a single dashboard, ensuring your EHR practice maintains a strong reputation across every channel that matters to your patients.
How do I measure my review performance?
Don't just count total reviews. The metric that matters is your review conversion rate (reviews divided by patient encounters), because 200 reviews from 15,000 patients (1.3%) means you're underperforming compared to a competitor with 80 reviews from 2,000 patients (4%). Since Reviewflowz connects directly to Qualifacts, it automatically calculates your true conversion rate by pulling your patient encounter data.
How does the review request actually get sent?
When a visit is completed, a patient is discharged, or a follow-up is marked complete in Qualifacts, Reviewflowz automatically detects this trigger and sends a review request to the patient through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred channel, then every qualifying patient automatically receives a request without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it especially effective for patient engagement. Like our other messaging channels, WhatsApp requests are triggered automatically from Qualifacts when visits are completed, patients are discharged, or follow-ups are finished.
Can I track which physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz integrates directly with your Qualifacts EHR to automatically attribute each patient review to the specific physician, nurse, or provider who handled that encounter, eliminating the need for patients to mention staff names. This automatic attribution from your clinical records also helps avoid Google's tendency to flag reviews that explicitly name healthcare providers.
How long does it take to set up Reviewflowz with Qualifacts?
Setup takes just minutes, not days. Simply connect your Qualifacts system, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
