When a boarding checkout, grooming appointment, or daycare pickup completes in ProPet Software, Reviewflowz instantly sends a review request via email, SMS, or WhatsApp. Set it up once and forget it. Every single pet parent gets asked for a review without you lifting a finger.
Your happiest pet owners, flagged in ProPet Software
When a pet owner leaves a 5-star Google review, that signal flows right back into ProPet Software attached to their client record. Now your kennel staff knows who your biggest fans are during check-in, boarding, or grooming appointments. Ask them for a video testimonial, a referral, or to bring a friend for daycare.
Staff attribution without the name-drop
Most kennels ask pet owners to mention their groomer or attendant by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to ProPet Software, it already knows which staff member handled the boarding stay or grooming appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns.
How serious are you about your reviews?
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A kennel with 200 reviews sounds impressive until you realize they've boarded 10,000 pets. That's a 2% conversion rate. Your competitor down the street has 80 reviews from 1,200 stays. a 6.7% rate. They're winning. Because Reviewflowz connects to ProPet Software, it knows exactly how many boarding stays and grooming appointments you completed. So instead of celebrating raw numbers, you see: 342 appointments this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with potential pet owners, and helps recover unhappy clients before they switch kennels. But what groomer or kennel manager has time to craft thoughtful replies to every single review across Google, Yelp, Facebook, and Rover? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for kennel management businesses?
Google Reviews is always #1 for local search visibility, but Yelp, Facebook, and Rover are equally critical for pet service businesses since pet owners actively search these platforms when choosing boarding, grooming, daycare, and pet sitting services. These additional review sites boost your domain authority and capture industry-specific searches that Google might miss. Reviewflowz monitors all four of these essential platforms plus 200+ others from one centralized dashboard, ensuring you never miss a review that could impact your kennel's reputation.
How do I measure my review performance?
Most pet businesses only count total reviews, but that's meaningless without knowing your customer volume. A kennel with 50 reviews from 500 customers (10% conversion rate) is actually outperforming one with 200 reviews from 5,000 customers (4% conversion rate). Because Reviewflowz integrates directly with ProPet Software, it automatically calculates your true review conversion rate by dividing your reviews by your total boarding stays and grooming appointments.
How does the review request actually get sent?
When specific events happen in ProPet Software (boarding checkout, grooming completed, or daycare pickup), Reviewflowz automatically triggers a review request to that pet owner via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger events and preferred communication channel, then every qualifying pet owner receives a review request automatically. It's completely hands-off after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from ProPet Software events like boarding checkouts, grooming completions, and daycare pickups, just like email and SMS. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which groomer, kennel attendant, or manager generates the most reviews?
Yes! Reviewflowz automatically connects to your ProPet Software to track which specific groomer, kennel attendant, or manager handled each boarding stay or grooming appointment, then attributes incoming reviews to the correct staff member without requiring pet owners to mention names. This gives you detailed per-staff performance tracking and leaderboards while also preventing Google from flagging reviews that mention staff names directly.
How long does it take to set up Reviewflowz with ProPet Software?
Setup takes just minutes, not days. Simply connect your ProPet Software account, choose your trigger and messaging channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most pet care businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
