Every PrognoCIS patient gets asked. Automatically.
When a visit completes, treatment finishes, or discharge processes in PrognoCIS, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked for a review. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest patients, flagged in PrognoCIS
When a patient leaves a 5-star review, that signal flows directly into PrognoCIS and attaches to their patient record. Now your clinical staff knows exactly who your biggest advocates are during every appointment. Ask these promoters for video testimonials, referrals, or case studies. Your most powerful marketing comes from your happiest patients, but only if you know who they are.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to PrognoCIS, it already knows which physician handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and coaching insights.
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Reviews per patient encounter. The metric that matters.
A practice with 150 reviews sounds impressive until you realize they've had 12,000 patient encounters. That's a 1.3% conversion rate. Your competitor has 60 reviews from 1,500 encounters. A 4% rate that's actually winning. Because Reviewflowz connects to PrognoCIS, it knows exactly how many patient visits you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
Every patient review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what healthcare provider has time to reply to every single review while managing patient care in PrognoCIS? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for healthcare businesses?
For healthcare practices, Google Reviews is always the most critical platform since it directly impacts local search rankings and patient discovery, but industry-specific sites like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are equally important for establishing domain authority and capturing patients actively searching for healthcare providers. These specialized platforms carry significant weight in healthcare SEO and patient decision-making, while general review sites like Yelp also contribute to your overall online reputation. Reviewflowz monitors all of these essential healthcare review platforms plus 200+ others from a single dashboard, ensuring your practice maintains a strong presence across every channel that matters to your patients.
How do I measure my review performance?
Don't just count raw reviews. Review conversion rate (reviews divided by patient encounters) is what matters because it shows your true performance relative to patient volume. Since Reviewflowz integrates directly with PrognoCIS, it automatically calculates this metric for you by using your actual patient visit data as the denominator, giving you accurate performance insights that raw review counts can't provide.
How does the review request actually get sent?
When you mark a visit as completed, finish a treatment, process a discharge, or complete a follow-up in PrognoCIS, Reviewflowz automatically detects this trigger and sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger event and communication method, then every patient automatically receives a review request from that point forward. No manual sending or follow-up required on your part.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it especially effective for patient engagement. Just like email and SMS, WhatsApp requests are triggered automatically from PrognoCIS when visits are completed, treatments finished, or follow-ups are done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Because Reviewflowz integrates directly with PrognoCIS, it automatically knows which healthcare provider handled each patient encounter and attributes incoming reviews to the correct doctor, physician, nurse, or provider without patients needing to mention names. This automatic attribution also helps protect your reviews from Google's removal policies, since reviews that specifically mention staff names are more likely to get flagged and deleted.
How long does it take to set up Reviewflowz with PrognoCIS?
Setting up Reviewflowz with PrognoCIS takes just minutes, not days. You simply connect your PrognoCIS system, select your trigger and preferred channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most PrognoCIS practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
