Every completed appointment becomes a review request
When a cleaning, crown, filling, implant, or any treatment is marked complete in Practice-Web, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked automatically. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest patients, flagged in Practice-Web
When a patient leaves a 5-star Google review, that signal flows right back into Practice-Web attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to bring in their family for cleanings.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Practice-Web, it already knows which provider handled the cleaning, crown, or implant appointment. When the review comes in, it's automatically attributed to the right dentist, hygienist, or orthodontist. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
How serious are you about your reviews?
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A practice with 150 reviews from 8,000 patients has a 1.9% conversion rate. Your competitor with 60 reviews from 1,200 patients? That's 5% and they're winning. Because Reviewflowz connects to Practice-Web, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 284 appointments this month, 38 reviews, 13.4% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But what dentist, hygienist, or orthodontist has time to craft thoughtful replies to every single review across Google, Healthgrades, Zocdoc, and Yelp? Reviewflowz generates on-brand replies using AI in seconds. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always #1 for dental practices since patients search there first, but Healthgrades, Zocdoc, Yelp, and Facebook are equally critical for domain authority and capturing patients who search specifically for dental services. These platforms are where patients research everything from routine cleanings to complex procedures like implants, crowns, and orthodontics. Reviewflowz monitors all these essential sites plus 200+ others from one dashboard, so you never miss a review that could impact your practice's reputation.
How do I measure my review performance?
Most businesses track raw review counts, but that's meaningless without knowing your patient volume. Reviewflowz connects directly to Practice-Web to calculate your true review conversion rate by dividing reviews by total patient appointments. A practice with 80 reviews from 2,000 patients (4% conversion) is actually outperforming one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When you mark an appointment as completed, treatment as finished, or cleaning as done in Practice-Web, Reviewflowz automatically detects this trigger and sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets contacted automatically from that point forward. It's completely hands-off once set up, requiring zero manual work from your team.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Practice-Web just like email and SMS when appointments are completed, treatments finished, or cleanings done. This makes WhatsApp especially powerful in markets where it's the primary communication channel.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes, Reviewflowz automatically tracks which provider generates reviews by connecting directly to Practice-Web's appointment data, so when patients leave reviews about their cleaning, crown, or implant experience, the system attributes it to the correct dentist, hygienist, or orthodontist without requiring patients to mention names. This gives you detailed performance leaderboards for each provider while actually helping your reviews avoid Google's automated removal, since reviews mentioning specific staff names are more likely to get flagged and deleted.
How long does it take to set up Reviewflowz with Practice-Web?
Setup takes just minutes, not days. Simply connect your Practice-Web account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 messages and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
