Every PBS Endo appointment becomes a review request
When you mark a cleaning, crown, filling, implant, or any treatment as completed in PBS Endo, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked. No manual work, no missed opportunities, no delays.
Your happiest patients, flagged in PBS Endo
When a patient leaves a 5-star Google review, that signal flows right back into PBS Endo attached to their patient record. Now your team knows who your biggest fans are during their next appointment. Ask them for a video testimonial, a referral, or to share their implant success story with other patients.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to PBS Endo, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
How serious are you about your reviews?
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A practice with 50 reviews from 500 appointments isn't impressive. It's a 10% conversion rate. Your competitor with 20 reviews from 100 appointments has a 20% rate and is winning. Because Reviewflowz connects to PBS Endo, it knows exactly how many patient appointments you completed. So instead of celebrating raw numbers, you see: 127 appointments this month, 23 reviews, 18.1% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what dentist, hygienist, or orthodontist has time to reply to every single review across Google, Healthgrades, Zocdoc, Yelp, and dozens of other platforms? Reviewflowz generates on-brand replies using AI. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always the #1 priority for dental practices since patients search there first, but Healthgrades, Zocdoc, Yelp, and Facebook are crucial for domain authority and industry-specific patient searches for services like implants, orthodontics, and oral surgery. These platforms help establish credibility across different patient demographics and referral pathways that PBS Endo users rely on for growth. Reviewflowz monitors all of these key sites plus 200+ others from one centralized dashboard, so you never miss a review that could impact your practice.
How do I measure my review performance?
Don't just count reviews. Review conversion rate (reviews ÷ patient appointments) is what matters because it shows how effectively you're capturing feedback relative to your patient volume. Since Reviewflowz integrates directly with PBS Endo, it automatically calculates your true conversion rate by using your actual appointment data as the denominator.
How does the review request actually get sent?
When you mark an appointment as completed in PBS Endo, Reviewflowz automatically triggers a review request to that patient through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every completed appointment automatically sends the request without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with close to 98% open rates, significantly higher than email. Just like email and SMS, WhatsApp requests are triggered automatically from PBS Endo when appointments are completed or treatments finished.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to your PBS Endo system to identify which dentist, hygienist, or orthodontist handled each patient appointment, then attributes incoming reviews to the correct provider without patients needing to mention names. This gives you detailed performance tracking and leaderboards for each staff member, while also helping avoid Google review removals since reviews mentioning specific dental staff names are more likely to get flagged.
How long does it take to set up Reviewflowz with PBS Endo?
Setup takes just minutes, not days. You simply connect PBS Endo to Reviewflowz, pick your trigger and channel, and you're live with no developer needed. Your first review request goes out the same day you set it up.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most PBS Endo practices, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
