When a reservation is honored, takeout delivered, or meal completed in OpenTable, Reviewflowz instantly sends a review request to your guest via email, SMS, or WhatsApp. Set it up once and forget it. Every single diner gets asked to review on Google, Yelp, TripAdvisor, and other key platforms without you lifting a finger.
Your happiest diners, flagged in OpenTable
When a guest leaves a 5-star Google review, that signal flows right back into OpenTable (VA Pull not supported), attached to their reservation record. Now your host staff knows who your biggest fans are. Ask them for a video testimonial, a referral, or help promoting your signature dishes on social media.
Staff attribution without the name-drop
Most restaurants ask diners to mention their server or manager by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to OpenTable, it already knows which staff member handled the reservation or order. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-server performance breakdowns.
How serious are you about your reviews?
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A restaurant with 500 reviews sounds impressive until you realize they served 8,000 guests for a 6.25% conversion rate. Your competitor down the street has 200 reviews from 2,500 guests, achieving an 8% rate. They're winning. Because Reviewflowz connects to OpenTable (VA Pull not supported), it knows exactly how many reservations you completed. So instead of celebrating raw numbers, you see: 342 reservations this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with future diners, and gives unhappy guests a reason to return. But what server, chef, or manager has time to reply to every single review across Google, Yelp, TripAdvisor, DoorDash, and dozens of other platforms? Reviewflowz generates on-brand replies using AI across 200+ sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for restaurant businesses?
Google Reviews is always the #1 priority for restaurants since it directly impacts local search rankings and customer discovery, but Yelp, TripAdvisor, OpenTable, DoorDash, Uber Eats, and Facebook are equally crucial for domain authority and industry-specific visibility where diners actively search for dining options. These platforms drive reservation bookings, delivery orders, and foot traffic through their specialized restaurant discovery features. Reviewflowz monitors all of these essential review sites plus 200+ others from a single dashboard, ensuring you never miss feedback from any platform that matters to your restaurant's reputation.
How do I measure my review performance?
Most restaurants make the mistake of only counting total reviews, but that's meaningless without knowing your guest volume. Reviewflowz connects to your OpenTable (VA Pull not supported) data to calculate your actual review conversion rate by dividing reviews by reservations, so you can see that 200 reviews from 15,000 guests (1.3%) is actually worse performance than a competitor's 80 reviews from 2,000 guests (4%). This conversion rate is the metric that actually predicts your online reputation strength and booking potential.
How does the review request actually get sent?
When a reservation is marked as completed or honored in OpenTable (VA Pull not supported), Reviewflowz automatically detects this trigger and sends a review request to your guest via your chosen channel. You can select email, SMS, or WhatsApp as your delivery method during the one-time setup. Once configured, every completed reservation automatically generates a review request without any manual intervention on your part.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp for review requests alongside email and SMS. WhatsApp delivers nearly 98% open rates, making it significantly more effective than email, and works automatically just like our other channels when triggered by completed meals, fulfilled orders, honored reservations, or delivered takeouts in OpenTable (VA Pull not supported). This makes it especially powerful in markets where WhatsApp is the primary communication method.
Can I track which server, chef, or manager generates the most reviews?
Yes. Reviewflowz automatically connects to OpenTable (VA Pull not supported) to track which server, chef, or manager handled each reservation or table, then attributes incoming reviews to the correct staff member without guests needing to mention names. This gives you detailed staff performance leaderboards and also helps avoid Google review removals, since reviews mentioning specific staff names get flagged more often.
How long does it take to set up Reviewflowz with OpenTable (VA Pull not supported)?
Setup takes just minutes, not days. You simply connect your OpenTable system, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day you complete setup.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages, with no monthly minimums or contracts on a pay-as-you-go basis. For most restaurants, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
