When a deal is marked closed or a project is completed in Nutshell, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your CRM.
Know exactly who your promoters are
When a client leaves a positive or negative review, that signal flows directly into their Nutshell record. Now you can instantly identify your biggest promoters and take action. Ask your happiest clients for video testimonials, referrals, or case studies to fuel your growth.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Nutshell, it already knows who handled each closed deal. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to Nutshell, it knows exactly how many closed deals you completed. So instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google is always your #1 priority since it's where most customers discover businesses, followed by Yelp, Facebook, and Trustpilot which work well across most industries. You should also consider any industry-specific platforms that your customers use. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to pick and choose.
How do I measure my review performance?
Most businesses track raw review counts, but that's meaningless without knowing your total customer volume. A business with 200 reviews from 15,000 customers (1.3% conversion rate) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion rate). Because Reviewflowz integrates with your Nutshell CRM, it automatically calculates your true review conversion rate by dividing your reviews by your closed deals, giving you the metric that actually matters for competitive performance.
How does the review request actually get sent?
When a deal closes in Nutshell, Reviewflowz automatically detects this trigger event and immediately sends a review request to your customer through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger (deal closed, project completed, etc.) and your preferred communication method, then every future customer gets contacted automatically. It's completely hands-off once set up, requiring zero manual intervention from your team.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers impressive open rates of nearly 98%, making it significantly more effective than email. Just like our other messaging options, WhatsApp requests are triggered automatically from your Nutshell CRM when deals close or projects are completed.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Nutshell CRM data to identify who handled each closed deal or client. When reviews come in, they're automatically attributed to the right person without customers needing to mention names. This also helps prevent Google from flagging your reviews, since reviews that specifically mention staff names are more likely to be removed.
How long does it take to set up Reviewflowz with Nutshell?
Setup takes just minutes, not days. Simply connect your Nutshell CRM, choose your trigger and preferred channel, and you're live with no developer required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 messages and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country.
