When a job is completed, project delivered, or invoice paid in NILO, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked for a review using the data already in your system. No extra tools, no reminders, no manual follow-up required.
Know exactly who your promoters are
When a client leaves a review (positive or negative), that signal automatically flows into their NILO record. Now you can instantly identify your biggest advocates and take action. Ask your promoters for referrals, video testimonials, or case studies to fuel your growth.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to NILO, it already knows who handled each project or job. When the review comes in, it's automatically attributed to the right team member. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. Because Reviewflowz connects to NILO, it knows exactly how many job or projects you completed, so instead of celebrating raw numbers, you see: 342 job or projects this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically. Either way, no review goes unanswered.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts your search visibility and local rankings. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most industries, plus any industry-specific platforms relevant to your business. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose between them.
How do I measure my review performance?
Don't just count reviews. Raw review count is meaningless without knowing your total customer volume. Reviewflowz automatically calculates your true review conversion rate by pulling your total jobs and projects from NILO, so you can see that 80 reviews from 2,000 clients (4% conversion) beats 200 reviews from 15,000 clients (1.3% conversion).
How does the review request actually get sent?
When a specific trigger event occurs in NILO (like a job completion, project delivery, or invoice payment), Reviewflowz automatically sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger and preferred communication method, then every future client gets contacted automatically. It's completely hands-off once set up, requiring zero manual work from your team.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from NILO just like email and SMS when a job is completed, project delivered, or invoice paid.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your NILO data to see who handled each job or project. When reviews come in, they're automatically attributed to the right person without clients needing to mention names. This also helps avoid Google's name-flagging algorithms that often remove reviews mentioning specific staff members.
How long does it take to set up Reviewflowz with NILO?
Setup takes just minutes, not days. Simply connect your NILO account, select your trigger and messaging channel, and you're live with no developer required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages, all on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country.
