When you mark a cleaning, crown, filling, or any treatment complete in Mogo, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked. No manual follow-ups, no missed opportunities, no forgetting to ask your happiest patients.
Your happiest patients, flagged in Mogo
When a patient leaves a 5-star Google review, that signal flows right back into Mogo, attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to bring in their family for cleanings.
Staff attribution without the name-drop
Most practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Mogo, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A dental practice celebrating 150 reviews sounds impressive until you learn they've seen 12,000 patients this year. That's a 1.25% conversion rate. Your competitor with 60 reviews from 1,200 patients is crushing you at 5%. Because Reviewflowz connects to Mogo, it knows exactly how many appointments you completed, giving you the real metric: 287 appointments this month, 31 reviews, 10.8% conversion rate. While other platforms leave you guessing, you'll know if you're actually winning.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But no dentist, hygienist, or orthodontist has time to craft thoughtful replies to every single review across Google, Healthgrades, Zocdoc, Yelp, and other platforms. Reviewflowz uses AI to generate on-brand replies in seconds. Review and approve them first, or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always the #1 priority for dental practices since patients typically search "dentist near me" on Google first, but Healthgrades, Zocdoc, Yelp, and Facebook are equally critical for domain authority and capturing patients who research dental services on healthcare-specific platforms. These industry-focused sites like Healthgrades and Zocdoc are where patients specifically look for dental providers, whether they need routine cleanings, crowns, implants, or specialized services like orthodontics and oral surgery. Reviewflowz monitors all of these essential platforms plus 200+ others from one centralized dashboard, so your Mogo practice data integrates seamlessly with comprehensive reputation management.
How do I measure my review performance?
Most practices focus on total review count, but that's meaningless without knowing your patient volume. A practice with 50 reviews from 500 patients (10% conversion rate) is outperforming one with 200 reviews from 5,000 patients (4% conversion rate). Since Reviewflowz integrates directly with Mogo, we automatically calculate your true review conversion rate by dividing your reviews by your actual patient appointments.
How does the review request actually get sent?
When an appointment is marked as completed in Mogo (whether it's a cleaning, treatment, or any other appointment), Reviewflowz automatically triggers and sends a review request to that patient through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every patient gets contacted automatically without any manual work from your team. It's completely set-and-forget once you've done the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it far more effective than traditional email. Just like our other channels, WhatsApp requests are triggered automatically from Mogo when appointments, treatments, or cleanings are completed.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to your Mogo system to track which dentist, hygienist, or orthodontist handled each patient appointment, so when reviews come in they're automatically attributed to the correct provider without patients needing to mention names. This gives you detailed performance leaderboards for each provider while also reducing the risk of Google flagging reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Mogo?
Setting up Reviewflowz with Mogo takes just minutes, not days. You simply connect your Mogo account, choose your trigger and messaging channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day you finish setup.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
