When a checkout completes, reservation ends, or dining experience finishes in me&u, Reviewflowz sends a review request to your guest via email, SMS, or WhatsApp. Set it up once, and every single guest gets asked for reviews on Google, TripAdvisor, Yelp, OpenTable, and Facebook. No manual follow-ups, no forgotten guests, no missed opportunities.
Your happiest guests, flagged in me&u
When a guest leaves a 5-star review on Google or TripAdvisor, that signal flows directly back into me&u and attaches to their guest profile. Now your host team knows exactly who your promoters are when they walk through the door. Ask them for a video testimonial, referral, or case study while the experience is still fresh.
Staff attribution without the name-drop
Most restaurants ask guests to mention their server or manager by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to me&u, it already knows which host, server, or manager handled each reservation. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance data for leaderboards and coaching.
How serious are you about your reviews?
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A restaurant with 100 reviews sounds impressive until you realize they served 2,000 guests. That's a 5% conversion rate. Your competitor down the street has 60 reviews from 400 guests. a 15% rate, and they're winning. Because Reviewflowz connects to me&u, it knows exactly how many bookings you completed. So instead of celebrating raw numbers, you see: 342 bookings this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future guests, and gives unhappy diners a reason to return. But what host or manager has time to reply to every single review across Google, OpenTable, Yelp, TripAdvisor, and Facebook? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for hospitality businesses?
Google Reviews is always #1 since it directly impacts local search rankings and customer discovery, but TripAdvisor, Yelp, OpenTable, and Facebook are equally critical for hospitality because they drive domain authority and capture industry-specific searches from diners and travelers. These platforms are where your guests naturally go to research restaurants, hotels, and event venues before booking. Reviewflowz monitors all these major platforms plus 200+ others from one unified dashboard, so you never miss feedback from any channel that matters to your business.
How do I measure my review performance?
Most businesses obsess over raw review counts, but that's meaningless without knowing your guest volume. A restaurant with 50 reviews from 10,000 me&u orders (0.5%) is actually underperforming compared to one with 20 reviews from 500 orders (4%). Because Reviewflowz integrates directly with your me&u data, we automatically calculate your true review conversion rate so you can benchmark against what really matters.
How does the review request actually get sent?
When a guest completes their checkout, finishes their reservation, or ends their dining experience in me&u, Reviewflowz automatically triggers a review request through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every guest receives a review request automatically without any manual intervention. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it far more effective than email, and works automatically just like our other channels when triggered by me&u events like checkout completion or finished dining experiences. This is particularly powerful in markets where WhatsApp is the primary communication method.
Can I track which host, server, or manager generates the most reviews?
Yes. Reviewflowz automatically connects to your me&u system to track which host, server, or manager handled each guest reservation, so when reviews come in, they're instantly attributed to the right team member without guests needing to mention names. This gives you detailed staff performance leaderboards and helps avoid Google review flags, since reviews mentioning specific staff names are more likely to be removed.
How long does it take to set up Reviewflowz with me&u?
Setup takes just minutes, not days. Simply connect your me&u account, choose your trigger and messaging channel, and you're live with no developer or IT team needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most hospitality businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country.
