When you mark a visit complete, finish treatment, or log a follow-up in Medinformatix, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked automatically, with zero effort from your staff.
Your happiest patients, flagged in Medinformatix
When a patient leaves a 5-star review, that signal flows directly into Medinformatix and appears on their patient record. Now your staff instantly knows who your biggest advocates are during every appointment. Ask these promoters for referrals, video testimonials, or case study participation while they're already in your office.
Physician attribution without the name-drop
Most practices ask patients to mention their doctor by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell physician names. Reviewflowz takes a different approach. Because it's connected to Medinformatix, it already knows which physician handled each patient visit. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-physician performance data.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients. a 5% rate, and they're winning. Because Reviewflowz connects to Medinformatix, it knows exactly how many patient visits you completed. So instead of celebrating raw numbers, you see: 342 patient visits this month, 47 reviews, 13.7% conversion rate.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review across Google, Healthgrades, Zocdoc, Vitals, and dozens of other platforms? Reviewflowz generates professional, on-brand replies using AI. Approve them manually or let them publish automatically so no patient review goes unanswered.
FAQs
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What review sites matter most for physician businesses?
Google Reviews is always the #1 priority since patients search there first, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, and RateMDs are crucial for domain authority and capturing patients actively seeking medical care. These industry-specific sites often rank higher in medical-related searches and influence patient decisions when choosing healthcare providers. Reviewflowz monitors all of these platforms plus 200+ others from one centralized dashboard, so you never miss important patient feedback across any channel.
How do I measure my review performance?
Don't just count your total reviews. What matters is your review conversion rate (reviews divided by patient visits), because a practice with 80 reviews from 2,000 patients (4%) outperforms one with 200 reviews from 15,000 patients (1.3%). Reviewflowz automatically calculates this rate by pulling your patient visit data directly from Medinformatix, giving you the complete picture other review platforms can't provide.
How does the review request actually get sent?
When you mark a visit as completed or treatment as finished in Medinformatix, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets contacted automatically without any manual work from your staff. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Medinformatix when visits are completed, treatments finished, or follow-ups done, just like email and SMS. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which physician or doctor generates the most reviews?
Yes, Reviewflowz automatically tracks which physician generates the most reviews by connecting directly to your Medinformatix system to identify which doctor handled each patient visit. When reviews come in, they're automatically attributed to the correct physician without patients needing to mention names, giving you detailed performance tracking and leaderboards for each doctor. This automatic attribution also helps avoid Google's tendency to flag and remove reviews that specifically mention physician names.
How long does it take to set up Reviewflowz with Medinformatix?
Setup takes just minutes, not days. Simply connect your Medinformatix account, select your trigger and preferred communication channel, and you're live with no developer or IT support required. Your first automated review request will go out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most medical practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same credit-based system.
