Every MedEvolve visit becomes a review opportunity
When a visit is completed, discharged, or a follow-up is finished in MedEvolve, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked for a review without you lifting a finger.
Your happiest patients, flagged in MedEvolve
When a patient leaves a 5-star review, that signal flows directly into MedEvolve and appears in their patient record. Now your clinical staff and front desk know exactly who your promoters are during every interaction. Ask these happy patients for video testimonials, referrals, or case studies to fuel your practice growth.
Staff attribution without the name-drop
Most practices ask patients to mention their provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to MedEvolve, it already knows which physician handled each patient encounter. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients. a 5% rate, and they're winning. Because Reviewflowz connects to MedEvolve, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review while managing patient charts and clinical workflows? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for EHR businesses?
For EHR businesses, Google Reviews is always the #1 priority since it directly impacts local search rankings, but healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are crucial for domain authority and capturing patients actively searching for medical providers. These industry-specific sites carry significant weight in healthcare decision-making and help establish credibility within your clinical specialty. Reviewflowz monitors all of these essential platforms plus 200+ others from a single dashboard, ensuring you never miss patient feedback that could impact your practice's reputation.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by patient encounters), and Reviewflowz calculates this automatically by pulling your patient volume data directly from MedEvolve. A practice with 80 reviews from 2,000 patients (4% conversion rate) is actually outperforming one with 200 reviews from 15,000 patients (1.3% conversion rate).
How does the review request actually get sent?
When a visit is completed, discharged, or follow-up is marked complete in MedEvolve, Reviewflowz automatically triggers and sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets automatically asked for a review from that point forward. No manual sending or daily tasks required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it highly effective for patient engagement. Review requests are sent automatically when visits are completed, patients are discharged, or follow-ups are finished in MedEvolve, just like our email and SMS triggers.
Can I track which physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz pulls encounter data directly from your MedEvolve EHR to automatically attribute each review to the correct physician, nurse, or provider who handled that patient visit. This eliminates the need for patients to mention staff names in their reviews, which helps avoid Google's automatic removal of reviews that contain specific provider names.
How long does it take to set up Reviewflowz with MedEvolve?
Setup takes just minutes, not days. Simply connect your MedEvolve system, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most medical practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
