When a move finishes, ride ends, delivery completes, or tow wraps up in Medbridge Transport, Reviewflowz instantly sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every single customer gets asked automatically. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest customers, flagged in Medbridge Transport
When a customer leaves a 5-star Google review after their move or delivery, that signal flows right back into Medbridge Transport attached to their service record. Now your dispatchers and drivers know who your biggest fans are. Ask them for a video testimonial, a referral, or to become a case study for your best marketing assets.
Stop asking customers to remember driver names
Most transportation companies ask customers to mention their driver or mover by name in reviews. Problem: Google flags those reviews more often, and passengers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Medbridge Transport, it already knows which driver handled each trip or move. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-driver performance breakdowns.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
Reviews per completed trip. The metric that matters.
A transportation company with 150 reviews sounds impressive until you realize they completed 2,000 trips. That's a 7.5% conversion rate. Your competitor has 60 reviews from 400 trips. A 15% rate. They're winning. Because Reviewflowz connects to Medbridge Transport, it knows exactly how many trips you completed. So instead of celebrating raw numbers, you see: 342 completed trips this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with potential customers, and helps recover unhappy clients before they switch services. But what driver or dispatcher has time to craft thoughtful replies to every single review? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, BBB, and 200+ other platforms. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for transportation businesses?
Google Reviews is always the #1 priority for transportation companies since it directly impacts local search rankings and customer decisions, but Yelp, Facebook, and BBB are equally crucial for building domain authority and capturing industry-specific searches. These platforms are where customers actively research moving companies, towing services, delivery providers, and shuttle operators before making hiring decisions. Reviewflowz monitors all these essential sites plus 200+ others from one unified dashboard, so Medbridge Transport users never miss a review that could impact their business reputation.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by completed trips), and Reviewflowz calculates this automatically by pulling your trip data from Medbridge Transport. A transport company with 50 reviews from 500 trips (10% conversion rate) is significantly outperforming one with 200 reviews from 5,000 trips (4% conversion rate).
How does the review request actually get sent?
When a move, ride, delivery, or tow is marked as completed in Medbridge Transport, Reviewflowz automatically detects this trigger and immediately sends a review request to your customer via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every completed job automatically generates a review request without any manual work. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it significantly more effective than email for reaching your customers. Just like email and SMS, WhatsApp requests are triggered automatically from Medbridge Transport when jobs are completed.
Can I track which driver or mover generates the most reviews?
Yes, Reviewflowz automatically tracks which driver or mover generates reviews by connecting directly to your Medbridge Transport system to see who handled each completed trip or move. When customers leave reviews, they're automatically attributed to the correct driver without customers needing to mention names, giving you detailed performance leaderboards for your transportation team. This also helps avoid Google's name-flagging issues, since reviews mentioning specific driver names often get removed by Google's filters.
How long does it take to set up Reviewflowz with Medbridge Transport?
Setup takes just minutes, not days. Simply connect your Medbridge Transport account, select your trigger (like ride finished or delivery completed), choose your preferred channel (email, SMS, or WhatsApp), and you're live with no developer or IT team required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most transportation companies, this works out to just pennies per review collected. WhatsApp pricing varies by country.
