Every Maxident appointment becomes a review request
When you mark a cleaning, crown, filling, implant, or any treatment as completed in Maxident, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked. No manual work, no missed opportunities, no forgetting to follow up.
Your biggest fans, flagged in Maxident
When a patient leaves a 5-star Google review, that signal flows right back into Maxident, attached to their patient record. Now your front desk knows who your biggest advocates are. Ask them for a video testimonial about their implant experience, a referral for your orthodontic services, or help answering questions online.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Maxident, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A dental practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 800 patients. A 7.5% rate that crushes yours. Because Reviewflowz connects to Maxident, it knows exactly how many appointments you completed, calculating your true performance: 287 appointments this month, 39 reviews, 13.6% conversion rate. That's the metric you optimize to beat your competition.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what dentist, hygienist, or orthodontist has time to reply to every single review across Google, Healthgrades, Zocdoc, Yelp, and Facebook? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always the #1 priority for dental practices since patients search there first, but Healthgrades, Zocdoc, Yelp, and Facebook are crucial for domain authority and capturing patients who search on industry-specific platforms for dental services like cleanings, implants, and orthodontics. Reviewflowz monitors all of these top platforms plus 200+ others from one centralized dashboard, so your dental practice never misses a review whether you're a single location or part of a DSO.
How do I measure my review performance?
Most practices focus on total review count, but that's meaningless without knowing your patient volume. A practice with 50 reviews from 500 patients (10% conversion rate) is outperforming one with 200 reviews from 10,000 patients (2% conversion rate). Because Reviewflowz integrates directly with Maxident, we automatically calculate your true review conversion rate by dividing your reviews by your actual patient appointments, giving you the metric that actually matters for growth.
How does the review request actually get sent?
When you mark an appointment as completed, finish a treatment, or complete a cleaning in Maxident, Reviewflowz automatically detects this trigger and sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets contacted automatically without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Maxident when appointments are completed, treatments finished, or cleanings done, just like our email and SMS options.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to your Maxident system to track which dentist, hygienist, or orthodontist handled each patient appointment, so when reviews come in they're automatically attributed to the correct provider without patients needing to mention names. This gives you detailed performance tracking for each dental professional while reducing the risk of Google flagging reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Maxident?
Setup takes just minutes, not days. Simply connect your Maxident software, choose your trigger and communication channel, and you're live with no developer or IT team required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
