When an order is fulfilled, reservation is honored, or delivery is completed in MarketMan, Reviewflowz automatically sends a review request to your guest via email, SMS, or WhatsApp. Set it up once and every single diner gets asked. No manual work, no missed opportunities, no delays.
Your happiest diners, flagged in MarketMan
When a guest leaves a 5-star Google review, that signal flows right back into MarketMan attached to their customer record. Now your servers and managers know who your biggest fans are. Ask them for a video testimonial, a referral, or bring them back with a VIP experience.
Staff attribution without the name-drop
Most restaurants ask diners to mention their server, chef, bartender, or manager by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to MarketMan, it already knows which staff member handled the order or table. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns.
How serious are you about your reviews?
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A restaurant with 200 reviews sounds impressive until you realize they served 10,000 orders. That's a 2% conversion rate. Your competitor down the street has 80 reviews from 1,500 orders. a 5.3% rate. They're winning. Because Reviewflowz connects to MarketMan, it knows exactly how many orders and reservations you completed. So instead of celebrating raw numbers, you see: 342 orders this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future diners, and gives unhappy guests a reason to return. But what server, chef, bartender, or manager has time to reply to every single review across Google, Yelp, TripAdvisor, OpenTable, DoorDash, and Uber Eats? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for restaurants & bars & cafés businesses?
Google Reviews is always #1 for restaurants since customers search there first, but Yelp, TripAdvisor, OpenTable, DoorDash, Uber Eats, and Facebook are crucial for building domain authority and capturing industry-specific searches where diners actively look for dining options. These platforms directly impact your visibility when hungry customers are deciding where to eat, order delivery, or make reservations. Reviewflowz monitors all these essential sites plus 200+ others from one centralized dashboard, so you never miss a review that could impact your restaurant's reputation.
How do I measure my review performance?
Most restaurants track raw review counts, but that's meaningless without knowing your customer volume. Since Reviewflowz integrates with your MarketMan data, we calculate your actual review conversion rate by dividing reviews by total orders or covers. A café with 50 reviews from 500 customers (10% conversion) vastly outperforms one with 200 reviews from 10,000 customers (2% conversion).
How does the review request actually get sent?
When MarketMan marks an order as fulfilled, meal as completed, reservation as honored, or takeout as delivered, Reviewflowz automatically detects this trigger and sends a review request to your customer via email, SMS, or WhatsApp (your choice). You configure the trigger event and communication channel once during setup, then every customer gets asked for a review automatically without any manual work from your staff. It's completely set-and-forget once you choose your preferred trigger and messaging channel.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from MarketMan when meals are completed, orders fulfilled, or reservations honored, just like email and SMS. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which server, chef, bartender, or manager generates the most reviews?
Yes. Since Reviewflowz integrates directly with MarketMan, it automatically knows which server, chef, bartender, or manager handled each table, order, or reservation, so when reviews come in they're instantly attributed to the right staff member without guests needing to mention names. This gives you detailed performance leaderboards for your restaurant, bar, or café team while also preventing reviews from being flagged by Google, since reviews mentioning specific staff names are more likely to get removed.
How long does it take to set up Reviewflowz with MarketMan?
Setup takes just minutes, not days. Simply connect your MarketMan account, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first review request goes out the same day you set up.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most restaurants, bars, and cafés, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same flexible credit system.
