When a guest checks out or their stay is completed in LiveRez, Reviewflowz automatically sends a review request via email, SMS, or WhatsApp. Set it up once, and every single guest gets asked for reviews on Google, Airbnb, VRBO, and TripAdvisor. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest guests, flagged in LiveRez.com
When a guest leaves a 5-star review on Airbnb or VRBO, that signal flows right back into LiveRez.com attached to their booking record. Now your property manager knows exactly who your biggest fans are. Ask them for video testimonials, referrals to friends planning trips, or case studies showcasing their experience.
Staff attribution without the name-drop
Most vacation rental companies ask guests to mention their property manager or host by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to LiveRez, it already knows which property manager handled each booking. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-manager performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A property with 50 reviews sounds impressive until you realize they hosted 800 guests last year. That's a 6.3% conversion rate. Your competitor down the street has 30 reviews from 150 guests, a 20% rate. They're dominating. Because Reviewflowz connects to LiveRez, it knows exactly how many guest stays you completed. So instead of celebrating raw numbers, you see: 342 guest stays this month, 47 reviews, 13.7% conversion rate.
Every vacation rental review gets a reply.
Replying to reviews boosts your Google ranking, builds trust with future guests, and gives you a chance to recover unhappy visitors. But what property manager has time to reply to every single review across Airbnb, VRBO, TripAdvisor, Google, and dozens of other platforms? Reviewflowz generates on-brand replies using AI. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for vacation rental businesses?
Google Reviews is always #1 since travelers search there first, but vacation rental businesses also need strong presence on Airbnb, VRBO, TripAdvisor, and Facebook for industry-specific bookings and domain authority. These platforms drive direct bookings and influence your property's visibility in vacation rental search results. Reviewflowz monitors all these critical sites plus 200+ others from one centralized dashboard, so you never miss important guest feedback across any platform.
How do I measure my review performance?
Most businesses focus on total review count, but that's meaningless without knowing how many guests you've actually hosted. Reviewflowz connects directly to your LiveRez.com data to calculate your true review conversion rate by dividing reviews by total bookings. A property with 80 reviews from 2,000 guests (4% conversion) will outperform a competitor with 200 reviews from 15,000 guests (1.3% conversion) every time.
How does the review request actually get sent?
When a guest checks out or their stay is marked as completed in LiveRez, Reviewflowz automatically detects this trigger and sends a review request through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the checkout trigger and your preferred communication method, then every future guest receives the request automatically. It's completely hands-off once set up, requiring zero manual intervention from you.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates and works automatically when a guest checks out or completes their stay in LiveRez. It's particularly effective in markets where WhatsApp is the primary communication method.
Can I track which property manager or host generates the most reviews?
Yes! Because Reviewflowz integrates directly with LiveRez.com, it automatically attributes each guest review to the correct property manager or host who handled that vacation rental booking, giving you detailed performance tracking and leaderboards without requiring any manual work. This seamless attribution also helps avoid Google review flags, since guests don't need to mention staff names in their reviews (which often triggers Google's removal algorithms).
How long does it take to set up Reviewflowz with LiveRez.com?
Setup takes just minutes, not days. Simply connect your LiveRez.com account to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT team required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS messages cost $5 per 100 sends, with pay-as-you-go pricing and no monthly minimums or contracts. For most vacation rental properties, this works out to just pennies per review collected. WhatsApp pricing varies by country and is also available on a pay-as-you-go basis.
