Every completed appointment becomes a review request
When a cleaning, crown, filling, implant, or any treatment is marked complete in LiveDDM, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked automatically, with zero manual work from your team.
Your happiest patients, flagged in LiveDDM
When a patient leaves a 5-star Google review, that signal flows right back into LiveDDM attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to share their implant success story with other patients.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to LiveDDM, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A dental practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 800 patients. They're winning with a 7.5% rate. Because Reviewflowz connects to LiveDDM, it knows exactly how many appointments you completed, so instead of celebrating raw numbers, you see: 284 appointments this month, 39 reviews, 13.7% conversion rate. That's the metric you optimize against while competitors stay blind to their true performance.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But no dentist, hygienist, or orthodontist has time to craft thoughtful replies to every single review across Google, Healthgrades, Zocdoc, Yelp, and dozens of other platforms. Reviewflowz uses AI to generate on-brand replies in seconds. Review and approve them first, or let them publish automatically so no patient review ever goes unanswered.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always the #1 priority for dental practices since it directly impacts local search rankings and patient discovery, but Healthgrades, Zocdoc, Yelp, and Facebook are equally crucial for building domain authority and capturing patients who search specifically on healthcare platforms. These industry-specific sites like Healthgrades and Zocdoc are where patients actively research dental providers for procedures like implants, crowns, and orthodontics. Reviewflowz monitors all these essential platforms plus 200+ others from one unified dashboard, so you never miss a review whether you're managing a single practice or entire DSO network.
How do I measure my review performance?
Don't just count your total reviews. That's like judging a basketball player's shooting ability by made shots instead of shooting percentage. Reviewflowz connects directly to LiveDDM to calculate your true review conversion rate (reviews ÷ patient appointments), so you can see that 80 reviews from 2,000 patients (4%) actually outperforms 200 reviews from 15,000 patients (1.3%).
How does the review request actually get sent?
When you mark an appointment as completed, treatment as finished, or cleaning as done in LiveDDM, Reviewflowz automatically triggers and sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets contacted automatically without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email rates, making it extremely effective for patient engagement. Just like our other channels, WhatsApp requests are automatically triggered from LiveDDM when appointments are completed or treatments finished.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to your LiveDDM software to track which dentist, hygienist, or orthodontist handled each patient appointment, so when reviews come in they're automatically attributed to the right provider without patients needing to mention names. This gives you detailed staff performance tracking and leaderboards, plus helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with LiveDDM?
Setup takes just minutes, not days. Simply connect your LiveDDM account, choose your trigger and communication channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
