When a case closes, settlement reaches completion, or matter resolves in LEAP, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every single client gets asked. No manual follow-up, no forgotten opportunities, no missed reviews.
Your happiest clients, flagged in LEAP
When a client leaves a 5-star Google review, that signal flows right back into LEAP attached to their case file. Now your paralegal knows who your biggest advocates are when they pull up client records. Ask them for a video testimonial, a referral to colleagues, or a detailed case study for your website.
Staff attribution without the name-drop
Most firms ask clients to mention their attorney or paralegal by name in reviews. Problem: Google flags those reviews more often, and clients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to LEAP, it already knows which attorney handled the case or matter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-attorney performance data for coaching and bonuses.
How serious are you about your reviews?
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A law firm with 200 reviews sounds impressive until you realize they've handled 3,000 cases. That's a 6.7% conversion rate. Your competitor across town has 80 reviews from 500 cases. A 16% rate. They're winning. Because Reviewflowz connects to LEAP, it knows exactly how many cases and matters you completed. So instead of celebrating raw numbers, you see: 342 cases this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with potential clients, and helps retain unhappy ones before they find another firm. But what attorney or paralegal has time to craft thoughtful replies to every single review across Google, Avvo, Martindale, and Yelp? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for legal businesses?
Google Reviews are always #1 for any legal practice since they directly impact local search rankings, but Avvo, Martindale-Hubbell, Yelp, and Facebook are equally critical for law firms because they provide industry-specific domain authority and appear prominently when potential clients research attorneys online. These specialized legal directories like Avvo and Martindale carry significant weight with prospects evaluating your expertise in areas like personal injury, family law, or estate planning. Reviewflowz monitors all of these essential platforms plus 200+ others from one unified dashboard, so you never miss a review that could impact your firm's reputation.
How do I measure my review performance?
Most law firms make the mistake of tracking raw review counts, but 200 reviews means nothing without knowing if that's from 2,000 clients or 20,000 clients. Since Reviewflowz integrates directly with LEAP, it automatically calculates your true review conversion rate by dividing your reviews by your actual case volume. This gives you the real performance metric that matters: a firm with 80 reviews from 2,000 clients (4% conversion) is actually outperforming one with 200 reviews from 15,000 clients (1.3% conversion).
How does the review request actually get sent?
When you close a case, reach a settlement, resolve a matter, or complete a closing in LEAP, Reviewflowz automatically detects this trigger event and sends a review request to your client through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every client gets contacted automatically without any manual work from you. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from LEAP when cases are closed, settlements reached, or matters resolved, just like our email and SMS options.
Can I track which attorney or paralegal generates the most reviews?
Yes, Reviewflowz automatically tracks which attorney or paralegal generates reviews by pulling case assignments directly from your LEAP system. When clients leave reviews, the system attributes them to the correct legal professional who handled their matter without requiring clients to mention names. This automatic attribution also helps prevent Google from flagging reviews, since reviews mentioning specific attorney names are more likely to be removed by Google's algorithms.
How long does it take to set up Reviewflowz with LEAP?
Setup takes just minutes, not days. Simply connect your LEAP account, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first review request goes out the same day you set up.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most law firms, this works out to just pennies per review collected. WhatsApp pricing varies by country.
