When a boarding checkout, grooming appointment, or daycare pickup completes in Kennel Link, Reviewflowz instantly sends a review request via email, SMS, or WhatsApp. Set it up once and forget it. Every single pet owner gets asked to leave a review without you lifting a finger.
Your happiest pet owners, flagged in Kennel Link
When a pet parent leaves a 5-star Google review, that signal flows right back into Kennel Link attached to their customer record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to bring their friends for a tour.
Staff attribution without the name-drop
Most kennels ask pet owners to mention their groomer or kennel attendant by name in reviews. Problem: Google flags those reviews more often, and pet owners forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Kennel Link, it already knows which staff member handled each boarding stay or grooming appointment. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns.
How serious are you about your reviews?
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A kennel with 200 reviews sounds impressive until you realize they've handled 3,000 boarding stays. That's a 6.7% conversion rate. Your competitor down the street has 80 reviews from 400 stays, a 20% rate. They're dominating. Because Reviewflowz connects to Kennel Link, it knows exactly how many boarding and grooming appointments you completed. So instead of celebrating raw numbers, you see: 287 appointments this month, 52 reviews, 18.1% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with pet owners, and helps recover unhappy clients before they leave forever. But what kennel manager has time to craft thoughtful replies to every single review across Google, Yelp, Facebook, and Rover? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them first or let them publish automatically.
FAQs
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What review sites matter most for kennel management businesses?
Google Reviews is always your #1 priority since most pet owners search there first, but Yelp, Facebook, and Rover are crucial for building domain authority and capturing industry-specific searches where pet owners actively look for boarding, grooming, and daycare services. These platforms drive significant traffic in the pet care industry, with Rover being particularly important for pet sitting and dog walking services. Reviewflowz monitors all of these essential sites plus 200+ others from one centralized dashboard, so you never miss a review that could impact your kennel's reputation.
How do I measure my review performance?
Don't just count reviews. What matters is your review conversion rate: reviews divided by boarding stays or grooming appointments. Because Reviewflowz connects directly to Kennel Link, it automatically calculates this rate for you, showing whether your 200 reviews from 15,000 customers (1.3%) is actually weaker than a competitor's 80 reviews from 2,000 customers (4%).
How does the review request actually get sent?
When specific events happen in Kennel Link (boarding checkout, grooming completed, or daycare pickup), Reviewflowz automatically detects these triggers and immediately sends a review request to the pet owner via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger events and preferred communication method, then every pet owner automatically receives a review request without any manual work from your staff. It's completely set-and-forget automation that runs in the background of your normal Kennel Link operations.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Kennel Link events like boarding checkout, grooming completion, and daycare pickup, just like our email and SMS options.
Can I track which groomer, kennel attendant, or manager generates the most reviews?
Yes. Reviewflowz automatically connects to your Kennel Link data to track which staff member handled each boarding stay or grooming appointment, so when reviews come in, they're instantly attributed to the right groomer, kennel attendant, or manager without pet owners needing to mention names. This gives you detailed staff performance leaderboards while also protecting your reviews from Google's removal policies, since reviews mentioning specific staff names are more likely to get flagged.
How long does it take to set up Reviewflowz with Kennel Link?
Setup takes just minutes, not days. Simply connect your Kennel Link account, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS messages cost $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most kennel businesses, this translates to just pennies per review collected. WhatsApp pricing varies by country and is also available on a pay-as-you-go model.
