When a deal is marked closed or a client completes onboarding in Keap, Reviewflowz automatically sends a review request via email, SMS, or WhatsApp. Set it up once and every client gets asked for a review using the data already in your CRM. No extra tools, no manual follow-ups, no missed opportunities.
Know exactly who your promoters are
When a customer leaves a review (positive or negative), that signal flows directly into their Keap record. Now you can instantly identify your biggest fans and take action. Ask your promoters for video testimonials, referrals, or case studies instead of letting that valuable feedback sit in isolation.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Keap, it already knows who handled each closed deal or client interaction. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business celebrating 150 reviews might actually be underperforming if they served 3,000 customers. That's only a 5% conversion rate. Your competitor with 60 reviews from 800 customers has a 7.5% rate and is winning. Because Reviewflowz connects to Keap, it knows exactly how many closed deals you completed, so you see the real picture: 275 closed deals this month, 38 reviews, 13.8% conversion rate. While other review platforms only show raw counts, you get the conversion rate that actually predicts success.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically. Either way, no review goes unanswered.
FAQs
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What review sites should I focus on?
Google is always the #1 priority since it's where most customers discover businesses, followed by universal platforms like Yelp, Facebook, and Trustpilot that work across all industries. Industry-specific review sites should also be considered if they're relevant to your business. The good news is that Reviewflowz monitors all 200+ platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing how many customers you actually have. Since Reviewflowz connects directly to your Keap database, we automatically calculate your review conversion rate by dividing your reviews by your total customers or closed deals. A business with 80 reviews from 2,000 customers (4% conversion rate) will outperform a competitor with 200 reviews from 15,000 customers (1.3% conversion rate) every time.
How does the review request actually get sent?
When a specific trigger event occurs in Keap (fka Infusionsoft) like a deal closing, onboarding completion, or project delivery, Reviewflowz automatically detects this and sends a review request to your client via your chosen channel (email, SMS, or WhatsApp). You configure the trigger and channel once during setup, then every future client gets automatically asked for a review when that same event happens in your Keap account. It's completely hands-off after the initial configuration.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it extremely effective for getting customer responses. Just like email and SMS, WhatsApp review requests are triggered automatically from your Keap workflows when deals close or projects are completed.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks review generation by team member through its direct integration with Keap (fka Infusionsoft), attributing each review to the staff member who handled that client relationship without requiring customers to mention names. This seamless attribution gives you performance leaderboards and coaching insights for your team. Plus, since customers don't need to mention staff names in their reviews, you'll have fewer reviews flagged or removed by Google.
How long does it take to set up Reviewflowz with Keap (fka Infusionsoft)?
Setting up Reviewflowz with Keap takes just minutes, not days. Simply connect your Keap account, select your trigger and preferred channel, and you're live with no developer or IT team required. Your first automated review request will go out the same day you complete setup.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most Keap users, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
