Every completed appointment triggers a review request
When an appointment is marked complete in IntakeQ, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it — every client gets asked using the appointment data already in your IntakeQ system. No extra tools, no manual follow-ups, no missed opportunities.
Know exactly who your promoters are
When a client leaves a 5-star review, that signal shows up right in their IntakeQ record. Now you know exactly who your biggest fans are — and who might need extra attention. Ask your promoters for video testimonials, referrals, or case studies, because your best marketing comes from your happiest clients.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to IntakeQ, it already knows who handled the appointment. When the review comes in, it's automatically attributed — no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive — until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers — a 4% rate. They're winning. Because Reviewflowz connects to IntakeQ, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 342 appointments this month, 47 reviews, 13.7% conversion rate — the only metric that matters for beating competitors.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI — across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically. Either way, no review goes unanswered.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts local search visibility and customer trust. Yelp, Facebook, and Trustpilot are also essential for most businesses, plus any industry-specific platforms relevant to your field. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose—we track them all automatically.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your client volume—200 reviews from 15,000 IntakeQ appointments (1.3% conversion) means you're actually underperforming compared to a competitor with just 80 reviews from 2,000 appointments (4% conversion). Since Reviewflowz integrates directly with IntakeQ, we automatically calculate your true review conversion rate by dividing your reviews by your actual appointment volume. This gives you the real metric that matters: how effectively you're converting satisfied clients into online advocates.
How does the review request actually get sent?
When an appointment is marked as completed in IntakeQ, Reviewflowz automatically detects this trigger and immediately sends a review request to your client through your chosen channel — email, SMS, or WhatsApp. You configure this once by selecting the "appointment completed" trigger and your preferred communication method, then every future completed appointment automatically generates a review request without any manual intervention. It's completely set-and-forget — no need to remember to ask clients or manually send requests.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it especially effective for reaching your patients. Just like email and SMS, WhatsApp review requests are triggered automatically when appointments are completed in IntakeQ.
Can I track which team member generates the most reviews?
Yes! Since Reviewflowz integrates directly with IntakeQ, it automatically knows which team member handled each appointment and attributes incoming reviews to the correct person without requiring clients to mention names. This gives you detailed per-staff performance tracking and leaderboards, plus helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with IntakeQ?
Setup takes just minutes, not days - simply connect your IntakeQ account, choose your trigger (like appointment completed), select your preferred channel (email, SMS, or WhatsApp), and you're live. No developer or IT department needed, and your first automated review request goes out the same day. It's that simple.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 emails and SMS requests cost $5 per 100 SMS on a simple pay-as-you-go basis with no monthly minimums or contracts. For most IntakeQ practices, this works out to just pennies per review collected. When you consider that a single 5-star review can influence multiple new patient decisions, the ROI is substantial.
