When a lease is signed, closing is completed, or move-in is finished in InnRoad, Reviewflowz instantly sends a review request to your tenant, buyer, or seller via email, SMS, or WhatsApp. Set it up once and every single transaction becomes a review opportunity. No manual work, no missed requests, no lost reviews.
Your happiest tenants and clients, flagged in InnRoad
When a tenant leaves a 5-star Google review or a buyer raves about your service, that signal flows right back into InnRoad attached to their record. Now your property managers and agents know exactly who your biggest fans are. Ask them for video testimonials, referrals, or case studies to fuel your next leasing campaign or listing presentation.
Staff attribution without the name-drop
Most property managers ask tenants to mention their agent by name in reviews. Problem: Google flags those reviews more often, and tenants forget or misspell names. Reviewflowz takes a different approach. Because it's connected to InnRoad, it already knows which property manager handled the lease. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-agent performance breakdowns.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A property manager with 200 reviews sounds impressive until you realize they've handled 2,000 leases. That's a 10% conversion rate. Your competitor across town has 80 reviews from 400 leases, a 20% rate. They're winning. Because Reviewflowz connects to InnRoad, it knows exactly how many leases and closings you completed. So instead of celebrating raw numbers, you see: 342 leases this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with potential tenants and buyers, and gives unhappy residents a reason to stay. But what property manager has time to reply to every single review across Google, Zillow, Apartments.com, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like you wrote them. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for property management/ real estate businesses?
Google Reviews is always your #1 priority since it directly impacts local search rankings, but for property management and real estate, industry-specific platforms like Zillow and Apartments.com are crucial because that's where prospects actively search for rentals and properties. Yelp and Facebook also boost your domain authority and help with broader online visibility. Reviewflowz monitors Google, Zillow, Apartments.com, Yelp, Facebook, and 200+ other review sites from one centralized dashboard, so you never miss a review that could impact your business.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your volume. Since Reviewflowz connects directly to InnRoad, we automatically calculate your review conversion rate by dividing your reviews by your actual lease signings or property closings. A property manager with 50 reviews from 500 tenants (10% conversion rate) is significantly outperforming one with 200 reviews from 5,000 tenants (4% conversion rate).
How does the review request actually get sent?
When specific events happen in InnRoad (lease signing, closing completion, move-in, or showing completion), Reviewflowz automatically detects these triggers and immediately sends a review request to your tenant, buyer, or seller via email, SMS, or WhatsApp. You configure this once by selecting your preferred trigger event and communication channel, then the system runs automatically without any manual intervention. Every future tenant, buyer, or seller gets contacted instantly when their trigger event occurs in InnRoad.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional open rates of nearly 98%, making it far more effective than traditional email. Just like our email and SMS options, WhatsApp requests are automatically triggered from your InnRoad activities such as lease signings, closings, move-ins, and completed showings.
Can I track which property manager, agent, or broker generates the most reviews?
Yes. Reviewflowz automatically connects to your InnRoad data to attribute each review to the specific property manager, agent, or broker who handled that lease or closing, without tenants or clients needing to mention names. This prevents Google from flagging reviews that specifically mention staff names, while giving you complete performance tracking and leaderboards for your team.
How long does it take to set up Reviewflowz with InnRoad?
Setup takes just minutes, not days. Simply connect your InnRoad account, choose your trigger and messaging channel, and you're live with no developer or IT team required. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends, all on a pay-as-you-go basis with no monthly minimums or contracts. For most property managers, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
