When a lease is signed, closing is completed, or showing wraps up in Hostaway, Reviewflowz instantly sends a review request to your tenant, buyer, or seller via email, SMS, or WhatsApp. Set it up once and every single client gets asked automatically. No manual follow-ups, no missed opportunities, no delays.
Your happiest tenants, flagged in Hostaway
When a tenant leaves a 5-star Google review, that signal flows right back into Hostaway attached to their property record. Now your property managers know who your biggest fans are. Ask them for a video testimonial, a referral, or help showcasing your best units to prospects.
Staff attribution without the name-drop
Most property managers ask tenants to mention their agent by name in reviews. Problem: Google flags those reviews more often, and tenants forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Hostaway, it already knows which property manager handled the lease or showing. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-agent performance breakdowns.
How serious are you about your reviews?
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A property manager with 50 reviews sounds impressive until you realize they handled 500 leases. That's a 10% conversion rate. Your competitor has 30 reviews from 100 leases, a 30% rate. They're winning. Because Reviewflowz connects to Hostaway, it knows exactly how many leases and closings you completed. So instead of celebrating raw numbers, you see: 284 leases this month, 52 reviews, 18.3% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future tenants and buyers, and gives you a chance to recover unhappy residents before they leave. But what property manager has time to reply to every single review across Google, Zillow, Apartments.com, Yelp, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like you wrote them. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for property management/ real estate businesses?
For property management and real estate businesses, Google Reviews is always the #1 priority since it directly impacts local search rankings, but industry-specific platforms like Zillow, Apartments.com, Yelp, and Facebook are equally crucial for domain authority and reaching prospects actively searching for rental properties or real estate services. These specialized sites capture users at different stages of their property search journey and significantly influence booking decisions for rentals, property purchases, and management services. Reviewflowz monitors all of these essential platforms plus 200+ others from one unified dashboard, ensuring you never miss a review across any channel that matters to your business.
How do I measure my review performance?
Most businesses focus on raw review count, but that's meaningless without knowing your guest volume. A property with 50 reviews from 100 bookings (50% conversion rate) dramatically outperforms one with 200 reviews from 10,000 bookings (2% conversion rate). Because Reviewflowz integrates directly with Hostaway, we automatically calculate your true review conversion rate by dividing your reviews by your actual bookings and guest interactions.
How does the review request actually get sent?
When a specific trigger event occurs in Hostaway (like a lease signing, closing completion, move-in, or showing completion), Reviewflowz automatically detects it and immediately sends a review request to your tenant, buyer, or seller through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every future client gets contacted automatically without any manual work from you. It's completely set-and-forget automation that runs in the background of your Hostaway workflow.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98%, making it especially effective for property managers. Just like email and SMS, WhatsApp review requests are triggered automatically from your Hostaway workflows when key events occur like lease signings or move-ins.
Can I track which property manager, agent, or broker generates the most reviews?
Yes, Reviewflowz automatically tracks review performance by individual team member through its direct integration with Hostaway. When a tenant or guest leaves a review, our system automatically attributes it to the specific property manager or agent who handled that lease or booking based on the Hostaway data, without requiring the reviewer to mention names. This automatic attribution also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names, ensuring more of your reviews stay live.
How long does it take to set up Reviewflowz with Hostaway?
Setup takes just minutes, not days. Simply connect your Hostaway account, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most property managers, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same credit-based system.
