When a visit completes, treatment finishes, or discharge happens in Green Bits, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked without you lifting a finger.
Your happiest patients, flagged in Green Bits
When a patient leaves a 5-star Google review, that signal flows right back into Green Bits, attached to their patient record. Now your staff knows who your biggest advocates are during every appointment. Ask them for referrals, video testimonials, or case studies. Your best marketing comes from your happiest patients, but only if you know who they are.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Green Bits, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 800 patients, a 7.5% rate. They're winning. Because Reviewflowz connects to Green Bits, it knows exactly how many patient encounters you completed, so instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But what physician has time to reply to every single review across Google, Healthgrades, Zocdoc, Yelp, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like your healthcare team wrote them. Approve them manually or let them publish automatically so no patient review goes unanswered.
FAQs
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What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for domain authority and when patients search for medical providers within those trusted networks. Yelp also matters for broader consumer reach and local discovery. Reviewflowz monitors all of these major healthcare review platforms plus 200+ others from a single dashboard, so you can track your reputation across every site that matters without switching between multiple tools.
How do I measure my review performance?
Most businesses focus on total review count, but that's meaningless without knowing your patient volume. A dispensary with 50 reviews from 500 patients (10% conversion rate) is outperforming one with 300 reviews from 10,000 patients (3% conversion rate). Because Reviewflowz integrates directly with Green Bits, we automatically calculate your true review conversion rate by dividing your reviews by your actual patient encounters.
How does the review request actually get sent?
When a patient visit is marked as completed in Green Bits, Reviewflowz automatically triggers a review request to that patient through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the Green Bits completion event as your trigger and picking your preferred communication method. From that point forward, every completed visit automatically generates a review request with zero manual work required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from Green Bits just like email and SMS, sending when visits are completed, treatments finished, or follow-ups are done. This makes WhatsApp especially powerful in markets where it's the primary communication channel.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically connects with Green Bits to track which healthcare provider handled each patient encounter, so when reviews come in, they're automatically attributed to the correct doctor, physician, nurse, or provider without patients needing to mention names. This gives you detailed performance tracking and leaderboards for each provider, plus it helps avoid Google review removals since reviews mentioning specific staff names often get flagged.
How long does it take to set up Reviewflowz with Green Bits?
Setup takes just minutes, not days. Simply connect your Green Bits account, select your review trigger and preferred channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 messages and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected, making it extremely cost-effective compared to the value each review brings to your practice.
