When a visit is completed, treatment finished, discharge processed, or follow-up done in GoRev, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. You set it up once, and every single patient gets asked. No manual work, no forgotten requests, no missed opportunities.
Your happiest patients, flagged in GoRev
When a patient leaves a 5-star Google review, that signal flows right back into GoRev and appears on their patient record. Now your staff knows exactly who your biggest advocates are during every appointment. Ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest patients, but only if you know who they are.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to GoRev, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and leaderboards.
How serious are you about your reviews?
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A medical practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 800 patients, a 7.5% rate. They're winning. Because Reviewflowz connects to GoRev, it knows exactly how many patient encounters you completed, so instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every patient review automatically
Replying to reviews improves your Google rankings and builds trust with potential patients, but no physician has time to craft thoughtful responses at scale. Reviewflowz uses AI to generate on-brand replies across Google, Healthgrades, Zocdoc, Yelp, and 200+ other platforms in seconds. Review and approve each response, or let them publish automatically so no patient review goes unanswered.
FAQs
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What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry authority and specialized patient searches. These medical review sites carry significant weight with patients researching providers and often appear prominently in healthcare-related search results. Reviewflowz monitors all these essential platforms plus 200+ others from a single dashboard, ensuring you never miss patient feedback across the healthcare review ecosystem.
How do I measure my review performance?
Most healthcare practices focus on total review count, but that's meaningless without knowing your patient volume. Reviewflowz automatically calculates your true review conversion rate by dividing your reviews by your total patient encounters from GoRev, so you can see that 80 reviews from 2,000 patients (4%) actually outperforms 200 reviews from 15,000 patients (1.3%). This gives you the real metric that matters for measuring your reputation management success.
How does the review request actually get sent?
When you mark a visit as completed, finish treatment, process a discharge, or complete a follow-up in GoRev, Reviewflowz automatically triggers a review request to that patient via email, SMS, or WhatsApp (your choice). You configure this once by selecting your trigger event and preferred channel, then every patient gets asked automatically from that point forward. No manual sending or follow-up work required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it far more effective than traditional email. These requests are automatically triggered from GoRev events like visit completion, treatment finish, discharge, or follow-up appointments, just like our email and SMS features.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically connects to your GoRev system to identify which healthcare provider handled each patient encounter, so when reviews come in, they're instantly attributed to the correct doctor, nurse, or staff member without patients needing to mention names. This gives you detailed provider performance tracking and leaderboards, plus it helps avoid Google's tendency to flag reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with GoRev?
Setup takes just minutes, not days. You simply connect your GoRev account, select your trigger and messaging channel, and you're live with no developer or IT team required. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same credit-based system.
