When a visit completes, treatment finishes, or discharge happens in Gethealthie, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest patients, flagged in Gethealthie
When a patient leaves a 5-star review on Google or other platforms, that positive signal flows directly into their Gethealthie patient record. Now your care team instantly knows which patients are your biggest advocates. Ask these promoters for video testimonials, referrals to friends, or to participate in case studies.
Staff attribution without the name-drop
Most practices ask patients to mention their provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Gethealthie, it already knows which doctor, nurse, or provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
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Reviews per patient encounter. The metric that matters.
A practice with 50 reviews sounds impressive until you realize they've seen 2,000 patients. That's a 2.5% conversion rate. Your competitor has 30 reviews from 400 patients, a 7.5% rate. They're winning. Because Reviewflowz connects to Gethealthie, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what healthcare provider has time to reply to every single review across Google, Healthgrades, Zocdoc, Vitals, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like your practice wrote them. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority for healthcare practices since it directly impacts local search rankings and patient discovery, but industry-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for building domain authority and capturing patients who research providers on medical-focused sites. Yelp also matters for local visibility, especially for practices serving consumer-focused specialties. Reviewflowz monitors all these major healthcare review platforms plus 200+ others from a single dashboard, so you can manage your reputation across every site that matters without switching between multiple tools.
How do I measure my review performance?
Most healthcare practices focus on total review count, but that's misleading without knowing your patient volume. Reviewflowz connects directly to Gethealthie to calculate your true review conversion rate by dividing your reviews by total patient encounters. For example, 50 reviews from 500 patients (10% conversion) significantly outperforms 200 reviews from 5,000 patients (4% conversion), showing you're better at converting satisfied patients into reviewers.
How does the review request actually get sent?
When a patient's visit is marked complete, treatment finished, or discharge processed in Gethealthie, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient automatically receives a review request without any manual work required. It's completely set-and-forget once your automation rules are in place.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, significantly higher than traditional email. These requests are automatically triggered from Gethealthie when visits are completed, treatments finished, or follow-ups are done, just like our email and SMS functionality.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks review performance for each healthcare provider by connecting directly to your Gethealthie system to identify which doctor, physician, nurse, or provider handled each patient encounter. When reviews come in, they're automatically attributed to the correct provider without patients needing to mention names, giving you detailed performance analytics and coaching insights for your medical staff. This also reduces the risk of Google flagging and removing reviews, since reviews that specifically mention provider names are more likely to be taken down.
How long does it take to set up Reviewflowz with Gethealthie?
Setup takes just minutes, not days. Simply connect your Gethealthie account, choose your trigger and messaging channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
