From visit completed to review request, hands-free
When a visit is completed, discharged, or follow-up finished in Flatiron, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. You configure it once, and every single patient gets asked automatically. No manual work, no missed opportunities, no exceptions.
Your happiest patients, flagged in Flatiron
When a patient leaves a 5-star review, that signal flows right back into Flatiron attached to their clinical record. Now your providers and staff know exactly who your biggest fans are during every patient interaction. Ask them for video testimonials, referrals, or case studies. Your best marketing comes from identifying promoters inside the EHR you already use daily.
Staff attribution without the name-drop
Most practices ask patients to mention their physician or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Flatiron, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and leaderboards.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A practice with 500 reviews sounds impressive until you realize they've treated 20,000 patients. That's a 2.5% conversion rate. Your competitor with 150 reviews from 1,200 encounters has a 12.5% rate and is dominating. Because Reviewflowz connects to Flatiron, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 encounters this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against while competitors stay blind.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review while managing patient charts in Flatiron? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for EHR businesses?
For EHR businesses, Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are crucial for industry domain authority and capturing patients who research providers on medical-focused sites. These specialized review platforms carry significant weight in healthcare search results and influence patient decision-making within clinical workflows. Reviewflowz monitors all of these essential sites plus 200+ others from a single dashboard, ensuring your EHR business maintains a strong reputation across every platform that matters to your patients.
How do I measure my review performance?
Most businesses focus on raw review counts, but that's meaningless without knowing your patient volume. Since Reviewflowz integrates directly with Flatiron, we automatically calculate your review conversion rate by dividing your reviews by total patient encounters. A practice with 50 reviews from 500 patients (10% conversion) is significantly outperforming one with 200 reviews from 10,000 patients (2% conversion).
How does the review request actually get sent?
When a visit is completed, discharged, or follow-up is marked complete in Flatiron, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every qualifying patient receives a review request automatically. No manual intervention required after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it significantly more effective than email, and works automatically when visits are completed, discharged, or follow-ups are finished in Flatiron. The integration works seamlessly just like our email and SMS triggers.
Can I track which physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically pulls encounter data from your Flatiron EHR to attribute each review to the correct physician, nurse, or provider without patients needing to mention names. This EHR integration gives you detailed per-staff performance tracking while reducing Google review removals, since reviews mentioning specific provider names are flagged more frequently.
How long does it take to set up Reviewflowz with Flatiron?
Setup takes just minutes, not days. Simply connect your Flatiron EHR to Reviewflowz, select your trigger and preferred channel, and you're live with no developer required. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and is also available on the same flexible credit system.
