Every completed job triggers a review request. Automatically.
When you mark a service call complete or close a work order in Fixably, Reviewflowz instantly sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and forget it. Every single homeowner gets asked for a review without you lifting a finger.
Your happiest customers, flagged in Fixably
When a homeowner leaves a 5-star Google review after your HVAC repair or house cleaning, that signal flows right back into Fixably attached to their customer record. Now your dispatchers and techs know who your biggest fans are. Ask them for a video testimonial, referral to their neighbors, or case study about how you solved their emergency repair.
Staff attribution without the name-drop
Most home service companies ask customers to mention their technician by name in reviews. Problem: Google flags those reviews more often, and homeowners forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Fixably, it already knows which technician handled each service call. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance data for coaching and bonuses.
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Reviews per completed job. The metric that matters.
A contractor with 150 reviews sounds impressive until you realize they completed 3,000 jobs. That's a 5% conversion rate. Your competitor down the street has 60 reviews from 400 jobs, a 15% rate. They're winning. Because Reviewflowz connects to Fixably, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 284 completed jobs this month, 39 reviews, 13.7% conversion rate.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with future homeowners, and gives unhappy customers a reason to come back. But what busy technician has time to reply to every single review across Google, Yelp, Angi, and HomeAdvisor? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for home services businesses?
Google Reviews is always #1 for home services since customers search there first, but Yelp, Angi, HomeAdvisor, and Facebook are crucial for domain authority and industry-specific searches where homeowners actively look for contractors, cleaners, and handymen. These platforms drive qualified leads and boost your overall online reputation across the web. Reviewflowz monitors all of these essential sites plus 200+ others from one unified dashboard, so you never miss a review that could impact your business.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your service volume. Since Reviewflowz integrates directly with Fixably, we calculate your true review conversion rate by dividing your reviews by your completed jobs. A competitor with 80 reviews from 2,000 jobs (4% conversion rate) will outperform you even if you have 200 reviews from 15,000 jobs (1.3% conversion rate).
How does the review request actually get sent?
When you mark a job as completed in Fixably, Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp (your choice). You configure this once by selecting your preferred channel and the job completion trigger, then every finished job sends a review request without any manual work. It's completely set-and-forget automation tied directly to your Fixably job status updates.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Fixably when service calls are completed, jobs finished, or deliveries made, just like email and SMS. This makes it especially effective in markets where WhatsApp is the primary communication channel.
Can I track which technician or service provider generates the most reviews?
Yes, Reviewflowz automatically tracks which technician handled each home service job by connecting directly to your Fixably data, so when reviews come in they're attributed to the right person without customers needing to mention names. This gives you detailed performance leaderboards for your cleaning crews, handymen, or other service staff. Plus, reviews are less likely to get flagged by Google since they won't contain staff names that often trigger automatic removals.
How long does it take to set up Reviewflowz with Fixably?
Setup takes just minutes, not days. Simply connect your Fixably account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most home service businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
