When a job is marked complete, inspection passes, or invoice gets paid in FieldPulse, Reviewflowz automatically sends a review request to your homeowner via email, SMS, or WhatsApp. Set it up once and every single customer gets asked. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest customers, flagged in FieldPulse
When a homeowner leaves a 5-star Google review, that signal flows right back into FieldPulse attached to their work order. Now your office staff and field teams know who your biggest fans are. Ask them for a video testimonial, a referral, or to recommend you to their neighbors.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their technician by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to FieldPulse, it already knows which crew member handled each job. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance breakdowns.
How serious are you about your reviews?
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A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.25% conversion rate. Your competitor has 30 reviews from 150 completed jobs. They're winning at 20%. Because Reviewflowz connects to FieldPulse, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with future homeowners, and gives unhappy customers a reason to come back. But what technician has time to reply to every single review across Google, Yelp, Angi, HomeAdvisor, and 200+ other platforms? Reviewflowz generates on-brand replies using AI that sound like your crew wrote them. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for contractor businesses?
Google Reviews is always #1 for contractors since most homeowners search locally there first, but Angi, HomeAdvisor, Yelp, Facebook, and BBB are crucial for domain authority and industry-specific searches where customers actively compare contractors. These platforms build trust and credibility in the home improvement, HVAC, plumbing, electrical, and roofing industries. Reviewflowz monitors all these key sites plus 200+ others from one centralized dashboard, so you never miss a review that could impact your business.
How do I measure my review performance?
Most contractors make the mistake of just counting total reviews, but 200 reviews means nothing if you've served 15,000 customers (1.3% conversion rate) versus a competitor with 80 reviews from 2,000 customers (4% conversion rate). Reviewflowz automatically calculates your true review conversion rate by pulling your completed job data directly from FieldPulse, giving you the complete picture of how well you're converting satisfied customers into online reviews. This metric tells you exactly how you stack up against competitors and where you need to improve.
How does the review request actually get sent?
When your job status changes to completed, inspection passes, or invoice gets marked as paid in FieldPulse, Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp (you choose the channel). You configure this once by selecting your trigger event and preferred communication method, then every customer gets contacted automatically without any manual work from you. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from FieldPulse just like email and SMS when jobs are completed, inspections pass, or invoices are paid.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes! Reviewflowz automatically connects to your FieldPulse data to track which technician, installer, or crew lead completed each job, so when reviews come in they're instantly attributed to the right team member without customers needing to mention names. This gives you detailed performance leaderboards for your field staff while also preventing Google from flagging reviews that mention specific technician names.
How long does it take to set up Reviewflowz with FieldPulse?
Setup takes just minutes, not days or weeks like other solutions. Simply connect your FieldPulse account, choose your trigger and messaging channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day you set it up.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 emails and SMS requests cost $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to just pennies per review collected. WhatsApp pricing varies by country.
