When a policy issues, claim settles, renewal completes, or quote delivers in EZLynx, Reviewflowz automatically sends a review request to your policyholder via email, SMS, or WhatsApp. Set it up once and every single client gets asked. No manual work, no missed opportunities, no delays.
Your happiest policyholders, flagged in EZLynx
When a policyholder leaves a 5-star Google review, that signal flows right back into EZLynx and attaches to their policy record. Now your agents know exactly who your biggest advocates are during renewals and policy reviews. Ask them for referrals, video testimonials, or introductions to friends and family.
Staff attribution without the name-drop
Most agencies ask policyholders to mention their agent by name in reviews. Problem: Google flags those reviews more often, and clients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to EZLynx, it already knows which agent handled the policy or claim. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-agent performance data for leaderboards and coaching.
How serious are you about your reviews?
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An agency with 150 reviews sounds impressive until you realize they've processed 3,000 policies. That's a 5% conversion rate. Your competitor down the street has 60 reviews from 500 policies, a 12% rate. They're winning. Because Reviewflowz connects to EZLynx, it knows exactly how many policies and claims you processed. So instead of celebrating raw numbers, you see: 342 policies this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with potential policyholders, and helps recover unhappy clients before they switch agencies. But what agent has time to craft thoughtful replies to every single review across Google, Yelp, BBB, and industry sites? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for insurance businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings when prospects search for insurance agencies, but Yelp, BBB, and Facebook are equally crucial for domain authority and industry-specific credibility in the insurance sector. BBB specifically carries significant weight for insurance agencies since consumers often check Better Business Bureau ratings before purchasing policies or filing claims. Reviewflowz monitors all these essential platforms plus 200+ other review sites from one centralized dashboard, so you never miss feedback that could impact your agency's reputation.
How do I measure my review performance?
Most agencies focus on total review count, but that's meaningless without knowing your client volume. A competitor with 80 reviews from 2,000 clients (4% conversion rate) is outperforming an agency with 200 reviews from 15,000 clients (1.3% conversion rate). Since Reviewflowz integrates directly with EZLynx, it automatically calculates your true review conversion rate by dividing your reviews by your actual policyholder count.
How does the review request actually get sent?
When a trigger event occurs in EZLynx (like a policy being issued, claim settled, renewal completed, or quote delivered), Reviewflowz automatically detects it and immediately sends a review request to your client via your chosen channel: email, SMS, or WhatsApp. You configure the trigger and channel once during setup, then every client gets asked for a review automatically from that point forward. No manual sending, no remembering to follow up.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email rates, making it incredibly effective for getting customer responses. Just like email and SMS, WhatsApp requests are triggered automatically from your EZLynx workflows when policies are issued, claims are settled, renewals are completed, or quotes are delivered.
Can I track which agent or broker generates the most reviews?
Yes, Reviewflowz automatically tracks review performance by agent or broker through its direct integration with EZLynx. When clients leave reviews about their policies, claims, or coverage experience, the system automatically attributes each review to the correct agent without requiring the client to mention names. This automatic attribution helps avoid Google's tendency to flag reviews that specifically mention staff names, ensuring more of your agency's reviews stay visible.
How long does it take to set up Reviewflowz with EZLynx?
Setup takes just minutes, not days. Simply connect your EZLynx account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most insurance agencies, this works out to just pennies per review collected. WhatsApp pricing varies by country.
