When a visit completes, treatment finishes, or follow-up concludes in eVision Care, Reviewflowz instantly sends a review request via email, SMS, or WhatsApp. Set your triggers once and never worry about asking again. Every patient gets reached on their preferred channel without lifting a finger.
Your happiest patients, flagged in eVision Care
When a patient leaves a 5-star Google review, that signal flows right back into eVision Care attached to their patient record. Now your clinical team knows who your biggest fans are during every appointment. Ask them for a video testimonial, a referral, or to share their success story with other patients.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to eVision Care, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and coaching insights.
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Reviews per patient encounter. The metric that matters.
A practice with 200 reviews sounds impressive until you realize they've seen 15,000 patients. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 encounters. They're winning at 4%. Because Reviewflowz connects to eVision Care, it knows exactly how many patient visits you completed, so you see: 342 encounters this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review across Google, Healthgrades, Zocdoc, Vitals, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like your healthcare team wrote them. Approve them manually or let them publish automatically so no patient review goes unanswered.
FAQs
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What review sites matter most for healthcare businesses?
Google Reviews are always the #1 priority since most patients start their search there, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for domain authority and capturing patients who research providers on medical sites. Yelp also remains important for local discovery, especially for practices wanting to attract walk-in patients. Reviewflowz monitors all of these major healthcare review platforms plus 200+ others from a single dashboard, so you never miss feedback from any source that matters to your practice.
How do I measure my review performance?
Most practices focus on raw review counts, but that's meaningless without knowing your patient volume. Because Reviewflowz integrates directly with eVision Care, we can calculate your true review conversion rate by dividing your reviews by actual patient encounters. A practice with 80 reviews from 2,000 patients (4% conversion) is actually outperforming one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When a specific event occurs in eVision Care (like visit completion, treatment finished, discharge, or follow-up done), Reviewflowz automatically triggers a review request to that patient via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication channel, then every patient automatically receives a review request from that point forward. No manual sending required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional open rates of nearly 98%, making it far more effective than traditional email. Just like our other channels, WhatsApp requests are triggered automatically from eVision Care when visits are completed, treatments finished, or follow-ups are done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically connects to your eVision Care system to track which healthcare provider handled each patient encounter, so when reviews come in, they're instantly attributed to the correct doctor, nurse, or staff member without patients needing to mention names. This gives you detailed provider performance tracking and leaderboards, plus it helps avoid Google's automatic removal of reviews that mention specific staff names.
How long does it take to set up Reviewflowz with eVision Care?
Setup takes minutes, not days. Simply connect your eVision Care system, choose your trigger and messaging channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 messages and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
