From visit completed to review request, hands-free
When a visit, discharge, or follow-up is completed in eMDs, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked for a review on Google, Healthgrades, Vitals, Zocdoc, or WebMD. No manual follow-ups, no forgotten requests, no delays.
Your happiest patients, flagged in eMDs
When a patient leaves a 5-star review, that signal flows right back into eMDs and attaches to their patient record. Now your clinical staff knows who your biggest advocates are during every appointment. Ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest patients, but only if you know who they are.
Staff attribution without the name-drop
Most practices ask patients to mention their physician or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it connects directly to eMDs, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed to the right staff member. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor has 60 reviews from 1,200 patients, a 5% rate. They're winning. Because Reviewflowz connects to eMDs, it knows exactly how many patient encounters you completed, so instead of celebrating raw numbers, you see: 342 encounters this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what busy physician has time to reply to every single review while managing patient charts and clinical workflows in eMDs? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for EHR businesses?
For EHR companies, Google Reviews is always the #1 priority since it directly impacts local search visibility and patient discovery, but healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are equally crucial for domain authority and industry-specific search results where your potential clients are actively researching providers. These specialized medical review sites carry significant weight with both search engines and healthcare consumers who trust their clinical focus. Reviewflowz monitors all of these essential platforms plus 200+ others from one centralized dashboard, ensuring you never miss feedback that could impact your practice's online reputation.
How do I measure my review performance?
Most practices make the mistake of counting total reviews, but raw numbers are meaningless without knowing your patient volume. Reviewflowz calculates your true review conversion rate by dividing your reviews by total patient encounters pulled directly from your eMDs system. A practice with 50 reviews from 500 patients (10% conversion) is significantly outperforming one with 200 reviews from 10,000 patients (2% conversion).
How does the review request actually get sent?
When a visit is completed, discharged, or follow-up is marked complete in eMDs, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every qualifying patient receives a review request automatically. No manual sending or staff involvement required after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from eMDs when visits are completed, discharged, or follow-ups are finished, just like our email and SMS options.
Can I track which physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks review performance by provider through its direct integration with your eMDs EHR system. Since Reviewflowz pulls patient encounter data directly from eMDs, it knows exactly which physician, nurse, or provider treated each patient and automatically attributes incoming reviews to the correct staff member without requiring patients to mention names. This EHR-based attribution also helps avoid Google's tendency to flag and remove reviews that specifically mention provider names.
How long does it take to set up Reviewflowz with eMDs?
Setup takes minutes, not days. Simply connect your eMDs system to Reviewflowz, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most eMDs practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and is also available on the same flexible credit system.
