When a visit is completed, a patient is discharged, or follow-up care is finished in eIVF, Reviewflowz automatically sends a review request via email, SMS, or WhatsApp. Set your triggers once and forget about it. Every single patient gets asked to leave a review without you lifting a finger.
Your happiest patients, flagged in eIVF
When a patient leaves a 5-star Google review, that signal flows right back into eIVF, attached to their patient record. Now your clinical team knows who your biggest fans are during routine appointments. Ask them for a video testimonial, a referral, or to share their fertility success story with other patients.
Staff attribution without the name-drop
Most fertility clinics ask patients to mention their physician or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to eIVF, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A fertility clinic with 150 reviews sounds impressive until you realize they've treated 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 800 patients. a 7.5% rate. They're winning. Because Reviewflowz connects to eIVF, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 285 patient encounters this month, 39 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every patient review automatically.
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But what fertility specialist has time to reply to every single review while managing patient charts and clinical workflows? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for ehr businesses?
Google Reviews is always the #1 priority for EHR businesses since it drives the most visibility in local search, but healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are crucial for domain authority and capturing patients actively researching providers in your specialty. These medical review sites carry significant weight with healthcare consumers and boost your credibility in industry-specific searches. Reviewflowz monitors all of these essential platforms plus 200+ others from one centralized dashboard, so you never miss important feedback that could impact your EHR practice's reputation.
How do I measure my review performance?
Most practices focus on raw review count, but that's meaningless without knowing your patient volume. Reviewflowz connects directly to eIVF to calculate your true review conversion rate by dividing your reviews by total patient encounters. A clinic with 80 reviews from 2,000 patients (4% conversion) is actually outperforming one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When specific events occur in eIVF (like visit completion, discharge, or follow-up completion), Reviewflowz automatically triggers a review request to that patient via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every qualifying patient receives a review request automatically. No manual intervention required after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it especially effective for patient engagement. Review requests are automatically triggered from eIVF when visits, discharges, or follow-ups are completed, just like our email and SMS integrations.
Can I track which physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically pulls provider assignment data directly from your eIVF patient encounters, so when reviews come in, they're attributed to the correct physician, nurse, or provider without patients needing to name anyone specifically. This EHR integration gives you accurate per-staff performance tracking while reducing the risk of Google flagging reviews that mention provider names.
How long does it take to set up Reviewflowz with eIVF?
Setup takes just minutes, not days. Simply connect your eIVF system to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT team needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most fertility practices, this works out to just pennies per review collected, making it extremely cost-effective compared to the value each patient review brings to your practice.
