When a visit is completed, discharge processed, or follow-up finished in EHR Your Way, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set your triggers once and every single patient gets asked for a review without any manual work. No copying patient info, no forgetting to follow up, no missed opportunities.
Your happiest patients, flagged in EHR Your Way
When a patient leaves a 5-star review, that signal flows right back into EHR Your Way, attached to their patient record. Now your clinical team knows who your biggest fans are during every appointment. Ask them for a video testimonial, a referral, or case study participation. Your best marketing comes from your happiest patients, but only if you know who they are.
Staff attribution without the name-drop
Most practices ask patients to mention their provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to EHR Your Way, it already knows which physician, nurse, or provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients. That's a 5% rate, and they're winning. Because Reviewflowz connects to EHR Your Way, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 encounters this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against, and no other review platform can give it to you.
Stop ignoring reviews. AI replies at scale.
Replying to every review boosts your Google rankings, builds patient trust, and helps recover dissatisfied patients before they switch practices. But no physician managing EHR workflows has time to craft thoughtful responses to every Google, Healthgrades, or Zocdoc review. Reviewflowz uses AI to generate professional, on-brand replies across 200+ platforms. Review and approve them first, or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for EHR businesses?
Google Reviews is always the #1 priority since patients search there first, but healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are crucial for domain authority and when patients research providers within clinical workflows. These industry-specific sites carry significant weight for EHR practices because they're where patients actively compare providers and read detailed experiences about billing, appointment scheduling, and overall care quality. Reviewflowz monitors all of these essential platforms plus 200+ others from one unified dashboard, so EHR Your Way users never miss a review across any channel.
How do I measure my review performance?
Don't just count reviews. What matters is your review conversion rate (reviews divided by patient encounters), and Reviewflowz calculates this automatically by pulling your patient volume data from EHR Your Way. A practice with 80 reviews from 2,000 patients (4% conversion) is outperforming one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When a visit is marked as completed, discharged, or follow-up completed in EHR Your Way, Reviewflowz automatically detects this trigger event and sends a review request to the patient through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every qualifying patient receives a review request automatically. No manual sending or follow-up work required on your end.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional open rates of nearly 98%, making it highly effective for patient engagement. Just like email and SMS, WhatsApp requests are triggered automatically from EHR Your Way when visits are completed, patients are discharged, or follow-ups are finished.
Can I track which physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks review performance by provider through its direct integration with EHR Your Way. When a review is submitted, the system attributes it to the correct physician, nurse, or provider based on the patient encounter data from your EHR, without requiring patients to name specific staff members. This automatic attribution helps avoid Google's tendency to flag reviews that mention provider names while giving you detailed performance insights for each team member.
How long does it take to set up Reviewflowz with EHR Your Way?
Setup takes just minutes, not days. Simply connect your EHR Your Way system to Reviewflowz, select your trigger and channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
